Yes Bank — Regarding Credit Card

Address:	Pune, Maharashtra, 411015
Website:	www.yesbank.in/personal-banking/yes-individual/cards/credit-cards

I have submitted my documents last month, that time Yes Bank Executive assure me that within 20 days card will be dispatched to your address. I didn't get a single message of registration or Any verification call. Whenever I called the Yes Bank executive he will says that next week you will get the card. Without verification or registration how should I get the card?? But still same thing is told by the guy again n again.
I am very disappointed with this service.