Yes Bank — regarding parental insurance

Address:

Yes bank LTD Minerva complex atlas road sonipat, Sonipat, Haryana, 131001

I am employee of yes bank and I buy a parental insurance of my father and mother in September 2019. Suddenly my father expired on dated 22Oct2019. And same was informed by parental insurance help desk and request to you please closed my parental insurance and I submitted all documents. And they said name deletions of mamber is not possible so you closed this policy so I marked mail please coded it but they not closed it and deducted my salary 3 times and last month they told to me your deducted salary refund this month salary but at last they said refund is not possible. Mr Jitesh false commitment to me for last 3months and I am not receiving my parental insurance documents till date and as per IRDA guidelines I free look my policy.
My employee ID is VSE5540030
Thanks and regards
Varinder Singh
[protected]