[Resolved]  Yes Bank — Rs .25490 debited from my account & company is not refunding payment as per TAT

Hi Dipika, regret the inconvenience caused. Please write your complaint to [protected]@yesbank.in and the concerned team will get in touch with you. Thanks.

Yes Bank is the worst bank to do any online shopping or third party transaction. Their IT systems are not at all capable. The transaction always fails at the bank end, resulting in no payment to the client. But this is in fact fooling the client and the vendor. The transaction is actually successful and the vendor is credited with the money. When we do another transaction thinking the first one was a failure, that too fails, resulting in double the loss for the customer and increased transaction fees for the bank. This is a perfect example of daylight robbery by a Bank. I am happy I have closed my account with the Bank and don't have to deal with this kind of cheating !!

I had a similar instance of making an urgent payment an since I didn't have any other bank account I had to resort to yes bank. yes bank kept on failing the transaction multiple times but each time crediting the merchant and deducting their charges while not updating me regarding the same. I would never recommend yes bank for any transaction or any business activities.

Also with regards to their inward remittance, I had to wait 3 months to receive my money remitted from abroad.

NB: I had already taken up these issues with [protected]@yesbank.in and still the problem was not resolved !!