Yes Bank — service issue at narwana branch 202

Address:

Jind, Haryana, 126116

Dear team
We are facing service issue at your narwana branch. I am visiting the branch from last 4 days and mr. Abhishek says branch connectivity is not working. I am getting the same revert from last 4 days. How can it be that branch is not working from last 4 days and what their employee are doing to reconnect. On asking about bm he says that he is on leave and he is heading the branch now. I have my complete banking with yes bank and require bank statement and tds certificate to file itr whose last date is tomorrow and if i could not file the same on time then penalty of rs. 5000 will be levied. Who will bear that penalty. If bank is ready to pay then i am ok.in past as well whenever i booked any fd and demanded for fd receipt same was not provided and said that same is not available at branch and you will get by post. What kind of banking we are doing. Staff is not ready to take responsibilty of the work. Then how bank will grow if it is unable to fulfill the demand of the customer. Kindly advise why branch is not working from last 4 days and what senior management is doing in that case.
I request you to take corrective action else bank repo will be on stake