Yes Bank — Settlement deed from my father to me

Address:

Parrys chennai

I have taken od facility in yesbank 4years back. I have given my father's property for security. Now my father wants to give the property to me via settlement deed. I have approached venkatbabu and karthikeyan in yesbank parrys branch chennai tamilnadu 6 months back and they always give silly and had never taken steps to give an noc. And i came to know from another employee inside the same branch that they dont take my work seriously and always waste the time.
It's been 6 months now and i request you to take immediate action to resolve my issue