Yes Bank — two times deduction of amount form yes bank debit card in metro purchasing

Address:560055
Website:yes bank

On 17/09/2017 i have done metro purchasing in yeswanthapur by using yes bank atm card.in first, i got transaction declined so again i done 2nd transaction and amount of 1680 is deducted but in my account both times amount is deducted i. E 1680+1680=3360.
I have gone to metro purchasing regarding for this but they are telling only one transaction they got amount. They gave letter for this transaction detail so i have attached this letter to your reference. I have complained through yes bank web site but no reply for that, please do the need full.

Thanks & rgrd
Santhosh n s
[protected]
Bangalore
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