Yes Bank — unprofessional behaviour of staff

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have been a yes bank customer since 2012 as a salry account meanwhile i had moved to usa for job and had to close all accounts before leaving india but as a option i had planned to keep one account that i am using currently. I am a head chef of very reputated and renowned brand. Last year in nov i had applied to change my address in gurgao branch, but that time i was not able to do the formalities from my end and yes there was few flaws for which i am gonna blame their employ, for me basic problem is managing time. I am forced to write this because by any how i quit that time because i have to travel most of the time.
Couple of month back my card got damaged now i had moved to noida so i went to noida branch near siddhi visual hospital. This time i did all the formalities as per given instructions supported with all the documents. Firstly i have not been updated anything for 15 days eventually i made call to customer care they told me about the address changed process have been done and after couple of days i recieved a letter from yes bank side. I was surprised to see the address is wrong.
Again i went to the bank spoke to the employee ekta singh recited her my grievance she replied in very casual manner like nothing happened... Boss i came to you for inconvenience cause to me just because of you (Yes bank) your people should know the value of customer and if not better value for the precious time. No courtesy no regret... Now i am getting instructed sir aap dabara ajaiye with all documents we will do it again. That's the answer you suppose to give your customer when he is suffering problem because o[censored]?
Then i spoke to senior manager mr. Rohit dawar with a thought that i will be getting some support instead that he have gave me starting suggestion about other branches near by and shown 0% interest in resolving my problem. I need proper response sir...
To ensure my busy schedule i m going to show you my last two month details of work that i am not able to take my weekly off also. Who is going to composate me and how?.