[Resolved]  Yes Bank — worst experience: Account is debited but no ticket booked, no credit back to account

Address:Pune, Maharashtra

I have used net banking for booking ticket through yes bank net-banking, the transaction fails but my bank account is debited for 439 Rs. But msrtc says they have not received the amount. This is second worst experience thr bank. REFUND my amount of two transactions 880 rs. Doesn't a bank like Yes bank have any refunding mechanism to track failed transactions? Shame! Other banks better off!
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

I am having this issue with Yes Bank for quite some time now. I have not been able to make atleast one sucessful transaction using Yes Bank. Good Luck on Yes Bank or you can try other banks
Dear Deepika, we deeply regret the inconvenience caused. Please write to us at [protected]@yesbank.in with your complaint and contact details. The concerned team will get in touch with you. Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yes Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    698
    Pending
    0
    Resolved
    82
    Yes Bank Phone
    +91 99 5839 0909 [Delhi/NCR]
    +91 99 8729 0909 [Mumbai]
    +91 90 0839 0909 [Bangalore]
    Yes Bank Address
    Nehru Centre, 9th Floor, Discovery of India, Dr. A.B. Road, Worli, Mumbai, Maharashtra, India - 400018
    View all Yes Bank contact information