Yes Bank — Wrong committed during opening account

Address:

603202

Myself Harish M, New account holder of Yes bank . i need to bring somethings to your notice, I gave my request on opening my account on[protected] and your executive promised me to open a 3 in 1 account in 1 week of time but it was not activated on the promised date but i got the Saving account activated on[protected] days from the re question) in between i Came Physically to ur branch and told my Queries and requested you to activate my saving s account.For ur kind concern till the date my demat account is not activated i crossed so many 1 hrs, 3 hrs today's and tomorrows from ur Executives.

1). Will it takes 17 days to open a savings Account in your bank.
2). Will it take more than 30 days to open a Demat account in your bank.(Till the date my demat account is not activated).

If yes Why your executives promised me to open a account in 7 days Max.

I submitted all the documents without fail on[protected].with a cheque for 10500 rs.