Yes Bank — Wrong credit card Bill

Incident :

I used my Yes bank credit card (5318XXXXXXXX5788) to do transaction of 1.5 LACS in June, 2019 .

without my consent ( informed) yes bank executive has convert the amount to EMI although I've paid the full amount (1.5 Lacs) on the next billing cycle. I don't understand why i will pay interest on EMI as i already pay the full amount as per due date . Also, i raise this concern several time to yes bank executive but didn't get any resolution from their side and therefore i stop paying dues .

Also, I enclosed credit card statement for reference .

Desirable Resolution :

Now, i am getting phone call on daily basis to pay the full due (with interest and EMI interest) and mentally tortured me .. I request to waive off these charges and paid 1 lacs rs to me as compensation amount for their act .