YU Televentures Complaints & Reviews

My name is arsh mahajan and i own a micromax yu yu5510a device with imei no. [protected]. On 29 march 2017 i have submitted my in warranty product yu5510a in m/s mobile tech service center in patiala, punjab. They gave me a job sheet having bar code no.[protected]-28260879. Although i got my device after 34 days which is a way tooo long for such a reputed company to get the device which was in warranty and that product which i got was...

Please note i have placed my Yu yureka Plus for installation of OS Job order number S[protected] as it had got corrupted, it was working flawlessly for 8 months and before going on a vacation for 3 weeks i had switched off my mobile, once i returned from my vacation and came back i booted the phone but it was getting stuck in the logo after a while it said low charge charged the phone for 4 hours but same message used a different...

My yu yunicorn mobile handset battery got blast on 08/03/2017, and mobile is under warranty.
I visited nearest service centre
M/s we care
Address : shop no. 4&5, waterfront, near sath rasta, kambartalav, solapur, maharastra 413001.
Phone no : [protected], [protected]
Email id : [protected]@mmxcheckpoint.com

But they refused to register my complaint without original box of handset.
I...

I purchased YU Yunique mobile handset from flipkart on 17 April 2016. On 23 April 2017, I was charging my mobile phone as usual. I was also using my phone while charging. Suddenly I felt something burning. I found that my phone was burnt near the speaker. On 25 April 2017, i took my phone to the nearest service center. They said that its IC is burnt and the plastic around it is also burnt. The vibration is also not working. They said that...

Dear sir,
I have purchase mobile 4 months ago. I have went to service center only for repairing ear speaker. Because in ear speaker there are some problem. I have submitted mobile on 8th april 2017. Till now it is not repaired by them and without inform me they replace my battery. My old battery has no problem. So how will i know they will give me new battery. I am totally frustrated due to bad service of service center. So please...

Sir i have purchased yureka note imei no-[protected], imie 2- [protected] in the month of nov 2016. after use of 2 months my touch is not working. i have submitted the phone in service center in gtb nagar, they keep my phone 15 days they can't repair my phone and even they broken company seal no other service center is accepting my phone. even charger is not working.
satish kumar
mobile no- [protected]...

Hi! My device YU5510A is operating in KitKat 4.4.4. version currently.but when I bought it it operate on lollipop 5.1 and then due to some issues I gave it to care and they replaced motherboard of my device and now my device runs on KitKat Version so please gave me update for lollipop very soon. And your staff is not answering anything about it. That's it....

I purchased YU Yureka Plus mobile on[protected] and deliver on[protected] from Gadgets now website (Times internet limited invoice no- TIL/16-17/DEL/GN/5951). After one to five days o[censored]sage the phone Display flickering and heating issues. Then next i went to call yu customer care and visit service center and gave the phone, They said first the problem is on Software issue and generated the Job sheet and told to wait for 4 days for repair,...

Hi,

When I found problem ( battery size was changed) with the Yu Yunicorn [IMEI/Serial No: [protected], [protected] ], I was surprised to see battery over-sized, where no-one can open it (non-detachable), also it was not in contact of water or anything. I submitted it to authorized service center in Pune M/s. Planet cell on 11th Feb 2017 with Job sheet no 624. Please find same attached herewith. also find the purchase...

I had bought a yufit fitness band from amazon in 2015 and it was faulty from begining. when i contacted yu customer care they said it cannot be replaced or repaired but it would be refunded. its been more than a year since then and no refund ever came, they will just keep on delaying your complains until you give up, giving excuses and telling you wai.
Worst customer care experience i have ever had....

This is Anukul krishna from Ranchi Jharkhand . 27 days ago i submitted my phone on your mmx care (m/s care jones Ranchi lalpur). My IMEI NO.-[protected] and Bar code- E[protected] their is network problem held in my phone .so please repair my phone urgently and fast your 21 days time periods is over now. so repair my phone and it back to me.
Thank you...

I used the YU yuphoria since last 18months. During the period many software related issues happens. Yesterday I went to YU servce center located at gurgaon, near rajeev chowk ( Best tech service) for repair of my yu yuphoria for hard bricked problem. I recognize this problem through this when connected with a PC, it should expose itself as QHUSB_BULK. I dont have the tool for repairing this hard bricked problem.. this is purely software based...

Please look into the matter of my yureka plus model no. YU5510A which running on a Android 4.4 but i want to upgrade the same upto 6.0 marshmello or lolipop 5.1 so i submitted the same to service center on 10/02/2017 but still they replied that the same have a part issue of mother board so the same is not available at center till now hence i had no other spare mobile phone to resume my sim and suffer a lot in my business. I request you to...

I have been using Yuphoria 5010 since 4th July 2015. It was working properly for 1 year. Since past 6 months it is giving problems. today i have faced this problem wherein...Screen only shows: "YU powered by android". This occurred after my phone got switched to guest user and since then my phone is hanged. I tried switching it off, but its not displaying anything. tried removing battery and again switching it on, showing the same message...

1. Yu Yutopia YU5050 (Grey) B019CCYFAM SL NO. [protected] was purchased vide Invoice: HR-SDEC[protected] dtd[protected].

2. This mobile phone never worked satisfactorily and was handed over the Bangalore-Koramangala Service Centre and it was replaced after about three months of handing over to the Service Centre. The replaced Set IMEI No. is [protected]/ [protected].

3. The Bangalore Service...

I purchased YU Yureka Plus mobile on[protected] from flipkart for Rs.6500, after one week o[censored]sage the phone suddenly switched off itself and got DEAD, it did not restart or did not charge also, the next day i went to service center and gave the phone, they said the problem is on motherboard and generated the Job sheet and told to wait for 10days for repair, after 10 days i went and asked my phone they told to come after 5days, again when...

Hi, I had given my handset for service on 10th December 2016 and till today I haven't got it back, whenever I call customer care they say that the system shows 10 more working days and this answer I get every time.

Micromax Yutopia

Jobsheet no:- S[protected] (No. provided on 10th Dec)
S[protected] (No. provided on 29th Dec)...

I m using yu yuphoria android version... There is no update still... We need volte support, and we need ota via update system.. Last 1 and half years my mobile show no updates in system update.. What is this.. Other mobiles and my frd mobile always give the is update periodically... Plz fix this,, i hate this kind of system... Plz give regular update via ota.....

I bought a Yu yureka plus yu5510A on 6 October, 2016 and I use only 2 month after using I play the music in home theater then my phone is just switched off that time then I switch on my phone and my phone doing vibrate but nothing show anything on my display then I go to service center of "laxmi Nagar" then they check my Yu5510A he said me your phone is not in charging and told me 3000rs charge for repair... But sir my phone in warenty period...

I have visited your service center in jaipur named as sp mobile in mishra ji ka rasta, jaipur.

They are repairing and servicing out of warranty products immediately but for within warranty products asking for leaving handset for 7 to 10 days.

I have submitted my yu5010a there for 7 to 10 days because no other options was availabe.

I am feeling too discriminated.

Kindly provide...