Zaak Epayment Services — order payment not forwarded to uber eats even not refunded

Address:

6th Floor, Good Earth Business Bay Gurgaon Gurgaon HR 122011, Pune, Maharashtra, 412307

Dear sir,
I have ordered food from Uber eats and did online payment using their zaak e payment services Pvt LTD but zaak services not forwarded my payment to Uber and it was showing waiting for payment I have done same transaction for two times and zaak payment Service not forwarded my payment to Uber even not refunded me please do the need full sending transaction sms and screen shot for date and time