Zaakpay.com — about irctc refund

I booked irctc ticket on 26 november transaction i'd [protected] but ticked not booked and my refund not return yet. Irctc web shows amount is refunded on same day and refund id is [protected]. Refund amount 1510. Please return my refund as soon as possible.
Parag singh
Booking date 26 november
Mob [protected]
Transaction refund id [protected]
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I have booked two ticket in IRCTC on 23-nov-2017 through zaakpay and cancelled the ticket on same day, but no amount is revert to my account. Irctc said we have refund your money to zaakpay and the cancellation id is [protected] and [protected]. Kindly help at earliest or i have to lodge a complaint to police station.

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