[Resolved]  Zaakpay.com — Payment not credited to account

Sr i have book a ticket on 13 jan 23 on irctc through your getway by using debit card. pnr not generate as it show pending from bank, although amount had deducted from account ..my irctc transaction ID _[protected] .13 jan..it is more than 17 days still i not get my refund.. amount 4036.10