Zaakpay.com — amount transact but error and credited to zaakpay

Hi, yesterday (19.07.19) i used zaakpay payment gateway for balance transfer to my UTS R Wallets transaction. I see a confirmation which says amount has been debited and credited to payee zaakpay to [protected]@hadfcbank with transaction id [[protected]] from NY BHIM I'd. But gateway transaction failed with error response from zaakpay and transaction did not happen. Now amount has been debited from my account. Could you please address this issue at the earliest with priority. Debited amount Rs. 200.00 Kindly refund my account.
Name : Ajay Singh
Account detail: AJAY KUMAR SINGH
a/c No. - [protected]
IFSC Code- UBIN0552615

Regards
Ajay Singh
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Hello i have paiyed through Zaakpay payment via google pay to UTS App for ticket booking of Rs. 355 on 8 th july 2019. 11.07 AM

Money duductedd from the account from my Axis bank but ticket not booked.
Please return my money,

UTI Ptransation ID[protected]
To Zaakpy
[protected]@hdfcbank

Google transaction ID - CICAgKCarPS_JA
Sir/madam
Please find attachment of my transaction of recharging of wallet in uts app. Amount got deducted from account but not reflected in wallet balance. Please check and if possible arrange for refund.

Thanks
Sabarinathan T
[protected]
[protected]@live.com

Sabarisastha's reply, Jul 24, 2019
Pls resolve asap...
Thanks

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