Zaakpay.com — cancel ticket refund

I canceled my ticket on 27 oct 2017.
And it was showing refunded to zkpy bank
Date 28 oct 2017. With transaction id
[protected]..
Cancelation id
[protected].

The amount i didn't get
Up to now

Where it went i'm not understanding

Many are suffering with the same problem

But not credited to my account please help me in this

And please reply me.
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Cancellation id:[protected]
Pnr no:[protected]
Cancellation of ticket on 30 /10/2017
Please refund amount 2030 on my account
Transaction details as follows:
Account Number : [protected]
Transaction Date :[protected]
Withdrawal Amount : 2, 750.29
Particulars : VbyV/PRCR/[protected]

Hi sir.

I have online payment thru by mobikwick app.
My transaction amount is 960.my bank account debit amount but no credit is payment (billing)
My transaction id is INB/[protected]/ZAAK ePAYMENT SERVICES.
Pls amount is refund urgent basis.
Regards
Ashwani kumar

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