Zaakpay.com — failed transaction amount not refunded to my account

On 4th april, i tried to book ticket 2 times from mxh - adi and train no.- 19224 is but both time transaction got failed.

The reference no. For both transactions is [protected] and [protected].

Narration for both transactions
Zp585b6705e3c4e
Zp585b68fc19036

Bank name - hdfc

Amt to be refunded is 1406 (2 times)
I request to consider my complaint
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Comments

I booked train ticket Apr 06 2019, and I canceled at Apr 02 2019, but still I didinot received my cancellation amount.

Transaction ID : [protected]
Bank name : zaakpay PG
Refund ID : [protected]
Respected Sir/Ma'am
I was book train ticket, during the ticket booking it show your site Zaakpay, and I was went to pay my credit card through Zaakpay but transaction has failed.

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