Zaakpay.com — haven't received refund

Zaakpay.com — haven't received refund

P Prabir Halde from Bengaluru, Karnataka

My pnr number is [protected] Train - yeshwanthpur to howrah express Price-758 (Approx) Payment - zaakpay Booking date - 2nd july 2018 Journey dat - 10 october at 7.45 pm Name - prabir kumar haldar I supposed to journey through the train on 10 october 2018 but unfortunately the train was cancelled because of cyclone stating that i will received my money within 1 week.. Now its nearly 1 month.. I havent received my money yet in my bank account... The irctc saying that refund has been done from there end on 15th october... Reference number - bank rfnd txn id:zp56ffd1995b086 Kindly check on this.. Was this information helpful? No (0) Yes (0)
Zaakpay.com customer support has been notified about the posted complaint.
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thomas.alex466

from Guruvayur, Kerala

I paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount on 5th November. But it has not been transferred to my account. The refund amount was 1300 rupees. The transaction id was [protected] . I want u to immediately look into it and return my refund as soon as possible.