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Zaakpay.com — I have paid but didn't receive my in game valorant points

Address:15, Raghunath nagar, Mahmoorganj, 15

I paid 1600 through upi and bought the valorant points pack, it showed payment successful but I didn't get any in game points, I did get a mail, and you can check my purchase history also that I haven't used those points
Hoping you will help me
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Paise refund mile sir?
Kyuki mere v 30000rs isi tarah kat gaye 5 din ho gya paise wapas nahi mile ab tak
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