Zaakpay.com — i have use on irctc payment on your merchant side my debit card i have ticket cancel but not credit my debit card balance

snanthakumar

from Hyderabad, Telangana

Address:	Chennai, Tamil Nadu, 600051
Website:	IRCTC

Dear sir i have use on irctc payment on your merchant side my debit card i have ticket cancel but not credit my debit card balance i have send txn number. Txn no is [protected] booking date 01-dec-2017 refund id is [protected] cancelled amount 910.0 refund amount 790.0 your bank id zkpy refunded date 04-dec-2017. My name snanthakumar my mobile no [protected].

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Ranjana Seal

from Kolkata, West Bengal

I did not get refund for my ticket booked in
YPR HWH A/C Express in tatkal quota cancelled on 28th november. Transaction id for yhe same is [protected] .in irctc website amount ₹4320 is showing as refunded though i did not get the refund. Plz look into the matter