Zaakpay.com — Irctc amount has been deducted and not yet refunded

I have booked an irctc train ticket on 12/02/2021 the money has been deducted but the ticket has not booked the amount of ticket is 2705 rupees its been 21 days
So kindly refund the money

The above transaction was successful from our end to the merchant https://api.zaakpay.com

Merchant order no : ZP5bb1ef05aefd[protected] Successful transaction .

Date :[protected]:24:40.087
Amount : 2717.20
Bank Ref. #: [protected]

Website name : https://api.zaakpay.com

You are advice to get in touch with the merchant for further services/ Refund.
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