Zaakpay.com — Irctc payment fail

I tried to book a ticket on 7feb 2023 on irctc with transaction id [protected] and amount of 10535.40 is debited from my axis bank account last four digits 3042 and transaction was failed. No money is refunded to my account. When contact with bank they said transaction was successful from their end with reference no[protected] with merchant PNR ZPf3dbef8b04b. Please look into the matter
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