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Zaakpay.com — irctc railway ticket refund from zaakpay

I tried to book a ticket but it got cancelled however money got deducted from my account.
Please redund the money, I have an urgency at my home I really need the money right now
The necessary details regarding to the refund are -
Refund id - [protected]
Transaction date - 19 April 2018
Please refund the money soon
It's a request
My money should be refunded very soon.
Really disappointed with the service
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