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Zaakpay.com — irctc refund money not credited to account

I have booked tickets of railways through zaakpay payment gateway on irctc website
My transaction id is [protected]and pnr no is [protected] on 10/03/2020 through sbi credit card
I have cancelled that tickets on sunday 19/04/2020
My cancellation refund id is
[protected]
My amount is also refunded by irctc to zaakpay but it is still not credited to msbi card account till date
I am attaching the details photo of refund with this mail
+1 photos
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