Zaakpay.com — irctc refund money not yet credited to my bank.

Address:

Chennai, Tamil Nadu, 600064

PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 665.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:28-Apr-2018
Refund processing date:29-Apr-2018
Refund amount:665.0
Refund reference no:ZP56ab9c815ffb9
Payment Option used : Zaakpay PG

On Sun, Apr 29, 2018, 11:19 PM wrote:
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 665.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:28-Apr-2018
Refund processing date:29-Apr-2018
Refund amount:665.0
Refund reference no:ZP56ab9c815ffb9
Payment Option used : Zaakpay PG

Normally the banks take time to process refund in
(I) For Net- banking/Wallets/Cash Cards transaction: 3-4 business days,
(II) For Credit Card/Debit Card transaction: 6-7 business days

You can also view status through “Ticket Refund History” under my Transaction tab in your IRCTC profile after login at www.irctc.co.in.

For any further assistance please feel free to contact us at our Customer Care No.:[protected],[protected], Customer Care email: [protected]@irctc.co.in.
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Warm Regards,
Customer Care
IRCTC Ltd.