Zaakpay.com — irctc refund not back to my bank account

Website:IRCTC

I have booked irctc ticket via zaakpay using my icici netbanking but irctc refunded to zaakpay and i have not received the payment from zaakpay
Pls find the attachment.

Reply from irctc:

We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 325.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:11-may-2018
Refund processing date:12-may-2018
Refund amount:325.0
Refund reference no:zp56be782d524ae
Payment option used : zaakpay pg

Regards,
Gowtham krishnaraj
Mob: +[protected]
Mail: [protected]@gmail.com
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Comments

Dear sir.

On 3rd of may I was tried to book tatkal ticket for train . transaction was filled.pl let me what is the status.

Amount ;830 inr.

Amount debited date 3rd of may 18.

USER ID. GALEPPa10

Pl do the needful asap..

Thank you

B/R

GALEPPA
MOBILE [protected].

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