Zaakpay.com — refund amount not credited

Address:Patna, Bihar, 800001
Website:www.irctc.co.in/eticketing/loginHome.jsf

Dear sir,

I had book a train ticket on dated 22 apr 2018 via zaakpay gateway with my hdfc net banking. On dated 24 april, amount 4220 is refunded due to auto cancel of my ticket. But till date the amount is not credited in my account. Please find below details :

Refund id - [protected]
Transaction id - [protected]
Refund amount - 4220

I had send a mail regarding this to my hdfc bank but they saying that this amount is successfully processed from bank end and its was pending from your end.

Request you kindly do the needful.
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