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Zaakpay.com — refund not credited to my bank account against my failed transaction on irctc app

I booked my train ticket from irctc app
But my transaction was failed 2 times and rs 1880 debited from my account so money not credited to my account
My both transaction id is - [protected]
[protected]
From irctc app current status showing money refunded but at your side money not credited to my account
So please solve my above issue as soon as possible
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My refund is not credited in my account so please check this issue.
Refund id-[protected]
Amount - 215

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