Zaakpay.com — refund not received of irctc e ticket cancellation

I have booked one ticket in irctc on 14-oct-2017 through irctc mobile app and payment gateway is zaakpay and cancelled the ticket on 27-nov-2017 due to some personal reasons, but no amount is revert to my account. Irctc said we have refund your money to zaakpay on 30-nov-2017. Hence i requste to you please do the need full as soon as earliest

Cancellation id is [protected] for transaction id [protected]

I also attching of irctc refund status.

Regards,
Amarnath
M-[protected]
[protected]@gmail.com