[Resolved] Zaakpay.com — refund not received on irctc app
S
Shubh989
Hi team,
I have booked ticket on irctc app using zaapay payment gateway.
The ticket is automatically cancelled yet the refund is not credited to my amout
Please check and help me on to the same
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May 3, 2020
Complaint marked as Resolved
May 02, 2020
Updated by Shubh989 The cancellation has been done on 15th of April.
Yet to receive any amout.
The refund shows as refunded.
Please check the attached screenshot
May 02, 2020
Updated by Shubh989 Hi team,
Please note I have checked from my end.
Found that the payment has been removed to Zaakpay pg bank.
But it hasn't been credited to my amout.
The transaction details are as follows:-
Transaction date:- 09-Mar-2020
Transaction I'd:- [protected]
Cancellation date :- 15-Apr-2020
Cancellation transaction I'd:- [protected]
May 02, 2020
Updated by Shubh989 Hi team,
Please note I have checked from my end.
Found that the payment has been refunded to Zaakpay pg bank.
But it hasn't been credited to my amout from Zaakpay.
The transaction details are as follows:-
Transaction date:- 09-Mar-2020
Transaction I'd:- [protected]
Cancellation date :- 15-Apr-2020
Cancellation transaction I'd:- [protected]
May 03, 2020
Updated by Shubh989 Hello team,
Any update on to this
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