Zaakpay.com — refund not received till date

Address:

400606

Dear sir,
Sub tatkal tickets booked through irctc.
Ref tid [protected] pnr [protected], refund id [protected], refund status: refund ed on 23/04/2018.
Re: tatkal waitlist dropped ticket not confirm ed.
With reference to above subject kindly do the needful to refund the amount to the respective account as soon as possible.
Thanks regards