Zaakpay.com — ticket not booked but amount debited

Address:	600056
Website:	IRCTC Rail Connect app

I tried to book tickets from Chennai to Vijayawada using my Hdfc credit card. I have given all the details and even entered the OTP. But the tickets were not booked and an amount of Rs.1177.25/- has been debited from my credit card. The payment status is showing as " Payment Settled" and failure reason as "Unable to perform transaction. Please try later". Still now the amount has been not credited to my credit card. Please do the needful ASAP. Txn ID is [protected].