Zaakpay.com — torrent power bill not paid but payment deducted via your gateway

Address:

Ahmedabad, Gujarat, 382350

I had paid torrent power bill on january 02 and payment deducted from my bank of india account using your payment gateway.. Bill not paid and payment also deducted. So in that case i need refund my payment. My transaction id is zp57e7be0df2217. Kindly resolve my payment issue. Kindly contact me [protected] torrent power helpline suggested st me to contact gateway bank. So kindly resolve my issue and refund me as soon as possible