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Zaakpay.com — Valorant Points not received

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I made a payment of INR 4000 and it took a bit time to process and it processed later and the amount has being deducted from the account. It's been a week contacting codashop payments. Please look into this matter and I want my valorant points as soon as possible.
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I made a payment of INR 800 and it took a bit time to process and it processed later and the amount has being deducted from the account. It's been a week contacting codashop payments. Please look into this matter and I want my valorant points as soon as possible.

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