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Zaakpay.com — Valorant purchase did not complete after I paid my money of rs 799. I need a refund

I made a purchase on sep 7 to zaakpay for buying valorant points and after i successfully sent the money on google pay my payment did not process. please give me back my refund.
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I paid 1600rs in gpay to zaakpay. Refund or give our vakorant points

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Has your problem resolved as because I am suffering the same issue.
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