Zaakpay.com — zaakpay money not refunded

Address:

Mathura, Uttar Pradesh, 281301

I am book a ticket from gajraula to allahabad on 17/07/2018 in nouchandi express train no. Is 24512 and ticket book through irctc app but payment made through zaakpay pg and there after cancelled my ticket but of money not refunded in my bank of baroda bank account my pnr no. Is [protected] and amount of refund is 630.00 approx please resolve my issue with proper time
My refund id is zp8b50cf8cabe2