Zaakpay — irctc refund amount

Address:

SECUNDERABAD

Sir cancellation of my ticket refund not credit in my account please check and solve it. These details are transaction id [protected] on 14 apr 2020 and cancellation id [protected]. Pnr is [protected] and your reply under these
Pnr: [protected] transaction id: [protected]
S. No refund date rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 15-apr-2020 2340.0 refunded [protected] 17-apr-2020 success refund for cancellation zp904c5813f686
I got the sbi reply through my but sbi cms says these details are false. There is my complaint [protected] has been attended to and closed after resolution as:sbi unable to trace any transaction with the given details by you in your complaint. Kindly provide us the correct transaction details like date and amount of transaction, internet banking transaction reference number to verify the status and for better. So please check properly and return my amout.