Zaakpay Pg — refund not credited to my bank account

I booked my train ticket on irctc through sbi net banking on 15 may 2018 but the ticket was not booked. An amount rs. 1535.90 was deducted from my sbi account but ticket wasn't booked. Irctc refund status shows amt has been refunded to zaakpay but zaakpay hasn't refunded to my account back. Please return the full amount to my sbi bank account

Irctc refund transaction id is: [protected]

Please refund back my whole amount.

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