Zaakpay — refund in tatkal booking irctc

Zaakpay — refund in tatkal booking irctc

D Durga shiva sai from Vaikam, Kerala

I have booked rly. Ticket on 15.09.2018 through irctc. Portal i have paid through indian debit card. Due to some reason my ticket cancelled. Irctc portal says payment is refunded to zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible Transaction id-[protected] Refund id-[protected] Refund bank zkpy Bank referenceid-zp575e251ece9b8 Refund amt-415 Phone no-[protected] +1 photos Was this information helpful? No (0) Yes (0)
Zaakpay.com customer support has been notified about the posted complaint.
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Rohitmohanta

from Bhubaneshwar, Odisha

I was booking a ticket through irctc on dated 27/9/2018 around 10:30 am.. A ticket for Shalimar to Nagpur and my payment was made from zaakpay.. Anyhow my amount got deducted and I am unable to book ticket. Amount deducted from bank account still it's not refunded.