Submit a Complaint
Claimed

Zaakpay.com Complaints & Reviews

www.zaakpay.com
1
Updated: Feb 14, 2024
Complaints 1445
Resolved
140
Unresolved
1305
So far, so good. Zaakpay.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Zaakpay.com will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Railways
Zaakpay.com

Zaakpay.com reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Msaheen
from Powai, Maharashtra
Jan 10, 2021
Report
Copy

Booked a train ticket from IRCTC on 8th January. Amount debited from account but transaction was unsuccessful. Refund hasn't been made yet.
Zaakpay.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    [email protected]
    Jan 8, 2021
    Report
    Copy

    Address: Ramalingeswarapet 2nd line vijayawada

    I am not received any money on my account but irtc account shows already credited to account by zaakpay
    Zaakpay.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      ijaharul haque
      Dec 17, 2020
      Report
      Copy

      Address: VILL DHARAMCHAK POST SANKHE KHASS GOPALGANJ PIN CODE 841438

      PNR No is [protected]. Ticket cancelled on 04.1.2020. Cancellation id is [protected].Order id is [protected]. IRCTC saying that amount refunded to payment gateway zaakpay. But amount still not credited in my account. Kindly refund the amount at the
      Zaakpay.com customer support has been notified about the posted complaint.
      Dec 17, 2020
      Updated by ijaharul haque       Pnr no [protected] my amount is return sir ji

      View replies
      My money is refund mujhe paisa ki bahut jarurat hai mera paisa wapas kiya jaye pnr no [protected]
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Súññy Vérmá
        Dec 14, 2020
        Aug 15, 2023
        This thread was updated on Aug 15, 2023
        Report
        Copy

        Unblock my mobikwik card

        Address: v.p.o dhani garan barwala hisar

        My MobiKwik debt card is not working. Show the massage card is blocked by zaakpay. Why showing this type of massage. . Some is working and some time the same is not working properly please solve the problem is blocked by you my MobiKwik debt card.
        Please solve my problem as soon as possible quickly I have money in my MobiKwik wallet to purchase something
        [protected]
        gmail :[protected]@gmail.com...
        Helpful
        152 other people found this review helpful
        152 found this helpful
        29 Comments
        Report
        Copy
        S
        sagaryadav manne
        Dec 13, 2020
        Report
        Copy

        [protected] : mobile number
        Manne sandeep yadav : name
        Please unblock my card
        Zaakpay.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sahil aktar molla
          from Powai, Maharashtra
          Dec 11, 2020
          Report
          Copy

          I am paying my electricity bill RS 5434 in mobikwik at debit card .My payment is successful but I am not receiving my electricity bill receipt and paid bill. And mobikwik not sowing my transaction
          Please help me refund my money Rs5434🙏🙏🙏
          Zaakpay.com customer support has been notified about the posted complaint.
          View replies
          Thank you I am receiving my refund
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vinubhai brahmbhatt
            from Powai, Maharashtra
            Dec 9, 2020
            Report
            Copy

            Address: vadodra

            Transaction ID: [protected]PNR: [protected]
            Train No./Name: 02926 / PASCHIM EXP SPLTransaction Date: 3 Dec 2020
            MATHURA JN ( MTJ) BHARUCH JN ( BH)Refund Status: SENT_TO_BANK
            Cancellation/Refund ID: [protected]Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Zaakpay)
            Booking Amount: 1320.4Refund Amount: 1285.0

            TILL DATE NO REFUND MY ACCOUNT PLEASE CREDIT MY ACCOUNT
            Zaakpay.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              satpuj
              Dec 9, 2020
              Report
              Copy

              PNR No is [protected]. Ticket cancelled on 11.11.2020. Cancellation id is [protected].Order id is [protected]. IRCTC saying that amount refunded to payment gateway zaakpay. But amount still not credited in my account. Kindly refund the amount at the earliest.

              Regards
              Zaakpay.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nikunjgajera
                from Powai, Maharashtra
                Dec 8, 2020
                Report
                Copy

                I paid my bill through mobikwik app with my debit card but due to slow network money deducted from my debit card & transaction not shows in mobikwik. I have transaction receipt of bank. I contact electricity company, they told money didn’t received. Please help me.
                Zaakpay.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  satpuj
                  Dec 6, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have cancelled a ticket whose pnr is [protected] on 11.11.2020. IRCTC say amount refunded to zaakpay but still amount not credited in my account. Kindy refund the money at the earliest.
                  Dec 9, 2020
                  Complaint marked as Resolved 
                  My complaint still not resolved. Refund amount still not credited to my account as on date 09.12.2020. Kindly look into the matter and refund the amount. Regards
                  Zaakpay.com customer support has been notified about the posted complaint.
                  View replies
                  Ticket cancelled on 11.11.2020, IRCTC saying that amount refunded to payment gateway Zaakpay but amount still not credited in my account as on date 09.12.2020. Kindly refund the money as soon as possible.
                  Regards
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saif786aah
                    Dec 4, 2020
                    Report
                    Copy

                    I have canceled my ticket on 18 nov the refund from irct had been done on 25 nov the irctc is telling to contact payment gateway zaakpay
                    Zaakpay.com customer support has been notified about the posted complaint.
                    Dec 04, 2020
                    Updated by Saif786aah                     Refund not credited till yet to my acount
                    Dec 04, 2020
                    Updated by Saif786aah                     How u have make my issue resolved the amount yet not credited to my acount
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chandan Varma
                      Dec 3, 2020
                      Report
                      Copy

                      Dear Sir /Madam,

                      I cancelled my ticket on IRCTC app but yet it has not been refunded to me .

                      I contacted with IRCTC they told me that amount has been transferred into merchant account

                      Kindly approve and refund it to my respective bank
                      Refund about my cancellation ticket on IRCTC online
                      Cancelled ID [protected]
                      Zaakpay.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chandan Varma
                        Dec 3, 2020
                        Report
                        Copy

                        Please refund my amount in my account
                        Cancelled id-[protected]

                        One month passed away yet not my money refund ..
                        Zaakpay.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Surya Soni
                          Nov 26, 2020
                          Report
                          Copy

                          Dear Sir /Madam,

                          I cancelled my ticket on IRCTC app but yet it has not been refunded to me .

                          I contacted with IRCTC they told me that amount has been transferred into merchant account

                          Kindly approve and refund it to my respective bank
                          Zaakpay.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sachin0855
                            from Powai, Maharashtra
                            Nov 25, 2020
                            Report
                            Copy

                            I had payment through Zaakpay to ADDME CART and cancelled my order but my refund not proceed till 50 days
                            Zaakpay.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sureshvt
                              Nov 23, 2020
                              Report
                              Copy

                              Hello
                              My mo. No. Is [protected] as mobikwik reg. No.
                              Why i shown msg if i transaction in american express blue card uts show the card is blocked by zaakpay..
                              Why?
                              And why blocked my card
                              Zaakpay.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sudhir koviri
                                Nov 20, 2020
                                Report
                                Copy

                                Address: Penthakota near christ church, Back side of santhana hotel

                                Amount not credited in my account
                                Zaakpay.com customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Narendrapergu
                                  Nov 19, 2020
                                  Report
                                  Copy

                                  Address: Zaak repayment services gurgoan

                                  I paid my electricity bill through mobikwik on 4 Nov 2020 but during payment it shows transaction is invalid and money got deducted from my account and bill is not paid. Also the money is not refunded till now . So I request you to please refund the amount as soon as possible.
                                  Zaakpay.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vinu145
                                    Nov 12, 2020
                                    Report
                                    Copy

                                    Sir namste,
                                    I booked ticket on 16 oct 20 but ticket cancelled duto waiting list .
                                    PNR no -[protected]
                                    Transaction id-[protected]
                                    Transaction date- 16 oct 20
                                    Cancelled /refund id-[protected]
                                    But refund amount 1070/- not credit in my a/c
                                    So, plz solve the problem
                                    Zaakpay.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sarbani Joardar
                                      Nov 11, 2020
                                      Report
                                      Copy

                                      3RD NOV REF NO =[protected]/[protected]/ZAAK EPAYMNT SERVICE...WBSEDCL.ELETRICTY BILL WAS NOT PAYMENT...CONSUMER ID=[protected]..still now pending of payment credit to my bank account ...
                                      Zaakpay.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Razorpay
                                        2.8
                                        (3553)
                                        Konkan Railway
                                        1
                                        (152)
                                        Southern Railway
                                        1
                                        (778)