Claimed

Zaakpay.com Complaints & Reviews

1
Updated: Feb 14, 2024
Complaints 1445
Resolved
140
Unresolved
1305
Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zaakpay.com reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mithkavi
from Ernakulam, Kerala
Oct 2, 2019
Report
Copy

Address: Ernakulam, Kerala, 682028

Hi I have ordered food thru uber eats today and from
My account it got deducted 132.12 rs but order is not complete .. I don’t know where the money went... I had to reorder the same food and paid another 210 rs... I don’t have any proof in uber eats app about the money deduction but I got my message from bank saying

Txn of INR 132.12 done on Acct XX558 on 02-OCT-19.Info: IIN*Zaak Epay.Avbl Bal:*******Call 18002662 for dispute or SMS BLOCK 558 to [protected]

Pls let me know how to get my money back..
Thanks
Kavitha Rajendran
[protected]@gmail.com
[protected]
+1 photos
Zaakpay.com customer support has been notified about the posted complaint.
I was booking my train tickets and payment was done but ticket was not booked and amount has been deducted.

PVT. ), pls refund my deducted amount of 2538 rs .

Your INB/[protected]/ZAAK ePAYMENT SERVICES PVT. Call [protected] for dispute

money deducted from uber eats - Comment #3553945 - Image #0
Irctc. Ticket not book and money not refund by zaakpay

money deducted from uber eats - Comment #3553947 - Image #0
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mangesh Surwase
    from Mumbai, Maharashtra
    Oct 2, 2019
    Report
    Copy

    Address: 7/8 yogayog nagar shelgi Solapur, Solapur, Maharashtra

    Maine loan front se loan liya tha uska repayment kiya tha lekin loan front ko payment nahi mila. Mere account se payment cut ho gaya. Maine payment mobikwik se kiya tha main uska image bhi send kar raha hu. Please mere paise mujhe mere account number ko returned kare. Mera mobile number [protected] hai. Aap mujhe call kijiye main aapko details bataunga. Thanks
    +1 photos
    Zaakpay.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      earesh kalpari
      from Kayankulam, Kerala
      Sep 30, 2019
      Report
      Copy

      Address: Bellary, Karnataka, 573132

      Dear sir already i lodged a complaint on 26-09-19 but it is not resolved
      Used to repay my loan through mobikwik upi pay for loan front app amount is deducted and not credited to the loan front people please check upi i'd transaction number[protected] to capfront. [protected]@hdfcbank amount rs 2644.98 when i go through the app option they have given razor pay and mobikwik i selected mobikwik please go through these and solve thanks and regards i'm sending the screen shot
      Eareshg
      [protected]
      [protected]@gmail.com
      Zaakpay.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Glmarutesh Singh
        from Delhi, Delhi
        Sep 27, 2019
        Report
        Copy

        I tried placing an order on uber eat worth rupees 85. I have entered my sbi debit card details otp and cvv and the transaction was successful. However the amount that got deducted was rupees 105 at zaak epayment services. The order that i had placed why uber eats was never successful but payment got deducted of a higher value. This seems to be definitely be a fraud transaction i want to dispute this. And i want my money back.
        +1 photos
        Zaakpay.com customer support has been notified about the posted complaint.
        I have paid my emi for loan front app through mobikwik, they deducted 9143.98rupees amount from my account, but it was not transferd to loan front, I have called to loan front customer care, they are saying that from mobikwik has problem, resolve my issue

        money debited without my concern. - Comment #3548653 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          earesh kalpari
          from Kayankulam, Kerala
          Sep 26, 2019
          Report
          Copy

          Address: Kampli, Bellary, Karnataka, 583132

          Dear sir,
          I used to repay my loan through mobikwik upi pay for loan front app amount is deducted and not credited to the loan front people please check upi i'd transaction number[protected] to capfront. [protected]@hdfcbank amount rs 2644.98 when i go through the app option they have given razor pay and mobikwik i selected mobikwik please go through these and solve thanks and regards
          Zaakpay.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Borno
            from Delhi, Delhi
            Sep 26, 2019
            Resolved
            Report
            Copy
            Resolved

            transaction failed but amount deducted from my account

            Address: 18, SAROJINI NAIDU SARANI, PARK STREET, 700017

            I was trying to book my train ticket from irctc. I was choose to make payment through my debit card via mobikwik zaak payment. I was entered every details but there shows transaction failed. I was trying this 2 times. But transaction failed 2 times. But after few minutes amount was deducted from my account 2 times. Irctc massage me failed transaction, but money deducted from my account 2 times. Please help. How can i got back my money....
            +3 photos
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy
            S
            S rathore1260
            from Kolkata, West Bengal
            Sep 25, 2019
            Report
            Copy

            Address: Kolkata, West Bengal, 700102

            I was transacting on uber eats and when on paymet page price was 94 and after proceeding when i have given the otp. 47.2 5 ₹ got debited, and payment was not o[censored]ber eats.. I have to redo payment to complete my order, plzz refund my money or i will file a case.. U guy have been doing this for a long time.. (Your debit card x4421 used on ecom at zaak epayment services mumbai mhin for rs 47.25 bal rs 216.10) transaction msg.. Date 25/09/2019
            Zaakpay.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mohan Raj786
              from Coimbatore, Tamil Nadu
              Sep 24, 2019
              Report
              Copy

              Tried booking ticket from uts app, in zaakpay payment gateway from g-pay. Amount of rs.100/- is deducted but tickets were not booked. It showed transaction error. Cant contact zaakpay and no one is responding for this

              Upi transaction id: 3065 (Last 4 digits)
              To: zaakpay
              [protected]@hdfcbank

              From: p mohanraj (Sbi)
              [protected]@oksbi

              My email id : [protected]@gmail.com
              Zaakpay.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pratim Seal
                from Ranchi, Jharkhand
                Sep 22, 2019
                Report
                Copy

                Address: House no. 32, Station road Gamharia, Near Dr R P Gupta's clinic, East Singhbhum, Jharkhand, 832108
                Website: ZAAKPAAY

                1.. Transaction i'd - [protected]
                Booking date - 3 sep 2019
                Amount to be refunded - rs 337.7
                2.. Transaction l i'd - [protected]
                Booking date - 6 sep 2019
                Amount to be refunded - rs 977.7
                3.. Transaction i'd - [protected]
                Booking date - 6 sep 2019
                Amount to be refunded - rs 977.7
                4.. Transaction i'd - [protected]
                Booking date - 3 sep 2019
                Amount to be refunded - rs 2117.

                My so much amount is pending, please see the refund process.

                With regards
                Pratim seal
                Zaakpay.com customer support has been notified about the posted complaint.
                Sep 22, 2019
                Updated by Pratim Seal
                I have the screenshot of the failed transaction of ZAAKPAAY.

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deepakmahajan83
                  from Mumbai, Maharashtra
                  Sep 22, 2019
                  Report
                  Copy

                  Address: ARUN Nayar Gali No 3 Kalahari More, Sujanpur, Pathankot, Punjab, 145023

                  I have recharge my uts wallet with 100 on date 21sep2010 time 8:33am. And then recharge again100 ruppes in uts wallet 21sep2019 time 8:35am total amount rs 200 has debit from my axis bank account and transferred to [protected]@hdfcbank but not reached at my uts wallet. This is totally fraud pls refund my money rs 200. Contact me for more details or receipts [protected], [protected]
                  +2 photos
                  Zaakpay.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amrita Chourasia
                    from Delhi, Delhi
                    Sep 20, 2019
                    Report
                    Copy

                    I ordered food on uber eats for ₹70. It asked me to put the cvv no and then finally the otp to carry forward with the transaction. After i put the otp and confirmed for my food a total of ₹399.98 was deducted from my account. I want this request to be processed as soon as possible with proper explanations as well as refund of my amount soon. The order was not placed in uber eats as well.
                    Zaakpay.com customer support has been notified about the posted complaint.
                    I have made Rs. 200 payment from using Google pay to UTS r wallet. Amount deducted from my account but not credited in R wallets.

                    more money deducted - Comment #3543239 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akshay8168
                      from Bengaluru, Karnataka
                      Sep 20, 2019
                      Report
                      Copy

                      Address: Bhavani Bhavan PRA 140, Pudurkkara, 680003

                      A person named rahul tripathy had called from the number : +91 [protected] for refunding my money which i had lost during uts transaction. He asked for my card details and transferred 730 rupees (I don't know why). He told the total money will be given back. But why did he ask card details?
                      I got my total uts payment transaction money refunded. But the 730 rupees is still gone.
                      Please help!
                      Zaakpay.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anupammaurya
                        from Mumbai, Maharashtra
                        Sep 18, 2019
                        Report
                        Copy

                        Sir I had initiated transction of transferring in uts R-WALLET on 18 Sept by using Google pay linked through icici bank.The amount of tra action is 1000.The UPI transction id of my transction is[protected].Google transction of google pay is CICAgKCGja7iGQ. My money from account is deducted but not transferred in R-wallet. Please solve the problem as soon as possible.
                        +1 photos
                        Zaakpay.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Musarinu
                          Sep 18, 2019
                          Report
                          Copy

                          Address: Thane, Maharashtra, 401303

                          Bill payment of rs.2557.20 on september 13, 2019 towards (Zaak pay) has been debited from my account.
                          Payment id: [protected];
                          Consumer code: 23101_zp59268566ab49c_ ;
                          Bill reference information: zp59268566ab49c.

                          The tickets not got booked but i have been debited money so please kindly i request you to refund it.
                          Please make it refund asap.
                          Thankyou
                          Zaakpay.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Akshay8168
                            from Bengaluru, Karnataka
                            Sep 18, 2019
                            Report
                            Copy

                            Address: Bhavani Bhavan PRA 140, Pudurkkara, 680003

                            I tried renewing by seasonal tickets. I lost rs 355 twice while booking season tickets via uts railway app. The service provided is unsatisfactory. When will the refund be credited to my account. The documents are given...

                            The upi transaction ids for the two are as given:
                            [protected]
                            [protected]

                            To: zaakpay
                            [protected]@hdfcbank

                            Now that i have lost another 730 rupees as zaakpay asked me to pay so using my card details. One mr. Rahul tripathy was the caller.
                            I need to get a total of 1440 rupees. (355+355+730). Please help!
                            Zaakpay.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akshay8168
                              from Bengaluru, Karnataka
                              Sep 18, 2019
                              Report
                              Copy

                              Address: Bhavani Bhavan PRA 140, Pudurkkara, 680003

                              Consumer complaints logo
                              Menusubmit a complaintsearch
                              Home iconhome
                              Question iconquestions
                              Faqfaq
                              Search
                              Search
                              Account
                              Messages
                              Notifications
                              Complaints
                              Sign out
                              © 2019 consumer complaints forum
                              If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

                              Zaakpay.com customer care
                              Zaakpay
                              Customer satisfaction rating: 10%
                              Submit a complaint 1028
                              Complaints

                              Zaakpay.com customer care
                              Zaakpay
                              Website: www.zaakpay.com
                              Twitterfacebooklinkedin
                              Address
                              8a, dda pocket 1, sector 7 dwarka
                              New delhi
                              New delhi district
                              Delhi
                              India - 110075

                              Customer care phone numbers and contacts
                              Phone:
                              +[protected]
                              Up 604 down 298

                              Additional info
                              Contact form
                              Https://www.zaakpay.com/contactus

                              Submit a complaint
                              Customer satisfaction rating
                              10
                              %
                              Statisticsview statistics
                              Complaints1028
                              Pending0
                              Resolved103
                              Load so far so good - the company responded to our notifications and is working on resolving complaints.
                              Zaakpay.com complaints & reviews
                              Sort by:
                              Zaakpay.com — zaakpay.com refund uts railway reservation payment failure
                              Prasad rawale on sep 17, 2019
                              I have been deducted with ₹300 (As 2 different values as, ₹200 & 100) with name as purchase at zaak e-payment services on 16th september 2019. For uts rwallet recharge.
                              But not credited in uts app. I used google pay service fir this.
                              Please refund me the value.
                              I have never used this zaakpay eservice before.
                              And i clearly shows seperately they have took first 200 and next deduction as ₹100 so please look into this issue and credit back my money...

                              Rs 200 deduction upi transaction id :[protected]

                              Rs 100 deduction upi transaction id...
                              Complaint comments read comments complaint category railways
                              Zaakpay.com — refund uts railway reservation payment failure
                              Akshay8168 on sep 16, 2019
                              I tried renewing by seasonal tickets. I lost rs 355 twice while booking season tickets via uts railway app. The service provided is unsatisfactory. When will the refund be credited to my account. The documents are given...

                              The upi transaction ids for the two are as given:
                              [protected]
                              [protected]

                              To: zaakpay
                              [protected]@hdfcbank

                              Addictional to that zaakpay asked me my card details and i had to send 730 rupees extra... Now i need to get 1440 rupees from zaakpay. Please help!
                              Zaakpay.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prasad rawale
                                from Chennai, Tamil Nadu
                                Sep 17, 2019
                                Report
                                Copy

                                Address: Thane, Maharashtra, 421202

                                I have been deducted with ₹300 (As 2 different values as, ₹200 & 100) with name as purchase at zaak e-payment services on 16th september 2019. For uts rwallet recharge.
                                But not credited in uts app. I used google pay service fir this.
                                Please refund me the value.
                                I have never used this zaakpay eservice before.
                                And i clearly shows seperately they have took first 200 and next deduction as ₹100 so please look into this issue and credit back my money...

                                Rs 200 deduction upi transaction id :[protected]

                                Rs 100 deduction upi transaction id :[protected]
                                Zaakpay.com customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Akshay8168
                                  from Bengaluru, Karnataka
                                  Sep 16, 2019
                                  Report
                                  Copy

                                  Address: PRA 140, Pudurkkara, Ayyanthole, Thrissur, Kerala, 680003

                                  I tried renewing by seasonal tickets. I lost rs 355 twice while booking season tickets via uts railway app. The service provided is unsatisfactory. When will the refund be credited to my account. The documents are given...

                                  The upi transaction ids for the two are as given:
                                  [protected]
                                  [protected]

                                  To: zaakpay
                                  [protected]@hdfcbank

                                  Please do the needful.
                                  Zaakpay.com customer support has been notified about the posted complaint.
                                  Sep 17, 2019
                                  Updated by Akshay8168
                                  My mob no. is +91 [protected]
                                  Sep 17, 2019
                                  Updated by Akshay8168
                                  I have checked your number and have found it genuine. Rs 730 has again been deducted from my account. Now the total amount i need to get is Rs 1440. Sorry for the trouble during call. Please help me Rahul Tripathy.
                                  Sep 18, 2019
                                  Updated by Akshay8168
                                  Please refund me my money.
                                  Loan front due paid through mobikwik zaakpay but not loan front recieved

                                  refund uts railway reservation payment failure - Comment #3537263 - Image #0
                                  refund uts railway reservation payment failure - Comment #3537263 - Image #1
                                  Bhargav Chowdary Nagaboyina's reply, Sep 12, 2019
                                  Iam taken loan from loan front .iam.paid 9143.98 rupees on 25 august 2019 morning 6.50 am through mobikwik through my syndicate bank net banking. But the gate way is shows awaited.almost 18 days completed but not amount transfer to loan front account.they will charge me over due penalty charges. Iam called to ccavenue customer service those people told me ur payment successfully completed through zaakpay. What can I do .ur customer service numbers are also not connected. Please solve my problem as early as possible
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    DrBhagirath Prasad Rawat
                                    from Mumbai, Maharashtra
                                    Sep 14, 2019
                                    Report
                                    Copy

                                    I was booking ticket on irctc app on 6/09/19. I had transaction through your gateway. An amount of 424.17 ₹ debited my account but ticket was not booked. Details as following: transaction id of irctc — [protected]. Date — 6/09/2019. Payment status - payment not received from bank.
                                    Bank name - powered by zaakpay. Failure reason - payment failed.
                                    Amount — 424.17 ₹.
                                    Bank transaction details — prcr/ecom/70013209/[protected]/[protected].
                                    Kindly refund my debited amount. Thanks
                                    +3 photos
                                    Zaakpay.com customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gouthamggg
                                      from Mumbai, Maharashtra
                                      Sep 16, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have been deducted with ₹332.22(As 3 different values as ₹1, ₹245.50 & 85.72) with name as purchase at Zaak E-payment services on 12th August 2019.
                                      As which I haven't made any purchase on the day.
                                      Please refund me the value for the same as some wrong deduction has been made.
                                      I have never used this Zaakpay eservice before.
                                      And for those purchase I never received and OTP or deducted message to my mobile. And I clearly shows seperately they have took first ₹1 and next two deduction as ₹245.50 and 85.72 so please look into this issue and credit back my money.
                                      Sep 16, 2019
                                      Complaint marked as Resolved 
                                      Got it
                                      Zaakpay.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit