Zaakpay.com Complaints & Reviews

Ref. Paid by hdfc credit card number no.[protected] by your upi

Sir,
With reference to above credit card, i (Mahesh kumar kejriwal) would like to inform you that a railway ticket pnr no. [protected] consist of 4 numbers of passengers ticket booked for travelling on 10th october 2019 from jaipur to howrah by train no. 12308 jodhpur-howrah superfast express. A sum of rs. 5278.52 (Including rs.5216.96 towards cost of ticket and rs.61.96 other charges) and was paid through above credit card vide transaction-id-[protected]

The aforesaid ticket of pnr no. [protected] cancelled by two separate transactions nos. As follows;
1. Cancellation id no. [protected] of 18th june 2019 towards cancellation of ticket of 3 numbers of persons. Refundable amount was rs. 4145/-

2. Cancellation id no. [protected] of 18th june 2019 towards cancellation of ticket of 1 number of people. Refundable amount was rs. 810/-

I regret to inform you that a rs.810/- twice refunded to credit card account on[protected] and not yet credit given for rs. 4145.00.

I would like to inform you that i follow up with the irctc for refund of aforesaid amount by various e-mails starting from 2nd july 2019, and in reply by irctc, communicated me that the advice already sent to the concerned bank on[protected]. I am giving below the detail of the reply received from irctc with settlement number for your perusal.

Pnr: [protected] transaction id: [protected]
S. No
Rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 4145.0 refunded [protected] 21-jun-2019 success refund for cancellation zp58b032e6ef1ed
2 810.0 refunded [protected] 21-jun-2019 success refund for cancellation zp58b032e6ef1ed

I regret to inform you that till date, credit of rs. 4145.00 not given to my card account.

Therefore, i am requesting herewith to give the credit immediately.

Thanking you,

Yours faithfully,

(Mahesh kumar kejriwal)
Mobile no. [protected]

I was booking ticket on irctc app on 24/09/19. I had transaction through your gateway. An amount of 2538 ₹ debited my account but ticket was not booked. Details as following:
Bank name - powered by zaakpay.
Failure reason - payment failed.
Amount — 2538 ₹.
Bank transaction details — info: inb/[protected]/zaak epayment services pvt.

Irctc;- txn [protected]

Kindly refund my debited amount. Thanks...
Mandeep singh

He'll sir
I'm paid my repayment for loanfront app gateway of zaakpay but that the person not received any amount so pls check an back to return my account date 27/09/2019 timeing 5:38pm... Totally 6 days over upto today..
My name -: Gautham
Mail I'd - : [protected]@gmail.com
Mobile no - :[protected]
Help me check it an return to my account sir... Thank you...sir

Hi I have ordered food thru uber eats today and from
My account it got deducted 132.12 rs but order is not complete .. I don’t know where the money went... I had to reorder the same food and paid another 210 rs... I don’t have any proof in uber eats app about the money deduction but I got my message from bank saying

Txn of INR 132.12 done on Acct XX558 on 02-OCT-19.Info: IIN*Zaak Epay.Avbl Bal:*******Call 18002662 for dispute or SMS BLOCK 558 to [protected]

Pls let me know how to get my money back..
Thanks
Kavitha Rajendran
[protected]@gmail.com
[protected]

Maine loan front se loan liya tha uska repayment kiya tha lekin loan front ko payment nahi mila. Mere account se payment cut ho gaya. Maine payment mobikwik se kiya tha main uska image bhi send kar raha hu. Please mere paise mujhe mere account number ko returned kare. Mera mobile number [protected] hai. Aap mujhe call kijiye main aapko details bataunga. Thanks

Dear sir already i lodged a complaint on 26-09-19 but it is not resolved
Used to repay my loan through mobikwik upi pay for loan front app amount is deducted and not credited to the loan front people please check upi i'd transaction number[protected] to capfront. [protected]@hdfcbank amount rs 2644.98 when i go through the app option they have given razor pay and mobikwik i selected mobikwik please go through these and solve thanks and regards i'm sending the screen shot
Eareshg
[protected]
[protected]@gmail.com

I tried placing an order on uber eat worth rupees 85. I have entered my sbi debit card details otp and cvv and the transaction was successful. However the amount that got deducted was rupees 105 at zaak epayment services. The order that i had placed why uber eats was never successful but payment got deducted of a higher value. This seems to be definitely be a fraud transaction i want to dispute this. And i want my money back.

Dear sir,
I used to repay my loan through mobikwik upi pay for loan front app amount is deducted and not credited to the loan front people please check upi i'd transaction number[protected] to capfront. [protected]@hdfcbank amount rs 2644.98 when i go through the app option they have given razor pay and mobikwik i selected mobikwik please go through these and solve thanks and regards

I was transacting on uber eats and when on paymet page price was 94 and after proceeding when i have given the otp. 47.2 5 ₹ got debited, and payment was not o[censored]ber eats.. I have to redo payment to complete my order, plzz refund my money or i will file a case.. U guy have been doing this for a long time.. (Your debit card x4421 used on ecom at zaak epayment services mumbai mhin for rs 47.25 bal rs 216.10) transaction msg.. Date 25/09/2019

Tried booking ticket from uts app, in zaakpay payment gateway from g-pay. Amount of rs.100/- is deducted but tickets were not booked. It showed transaction error. Cant contact zaakpay and no one is responding for this

Upi transaction id: 3065 (Last 4 digits)
To: zaakpay
[protected]@hdfcbank

From: p mohanraj (Sbi)
[protected]@oksbi

My email id : [protected]@gmail.com

1.. Transaction i'd - [protected]
Booking date - 3 sep 2019
Amount to be refunded - rs 337.7
2.. Transaction l i'd - [protected]
Booking date - 6 sep 2019
Amount to be refunded - rs 977.7
3.. Transaction i'd - [protected]
Booking date - 6 sep 2019
Amount to be refunded - rs 977.7
4.. Transaction i'd - [protected]
Booking date - 3 sep 2019
Amount to be refunded - rs 2117.

My so much amount is pending, please see the refund process.

With regards
Pratim seal

I have recharge my uts wallet with 100 on date 21sep2010 time 8:33am. And then recharge again100 ruppes in uts wallet 21sep2019 time 8:35am total amount rs 200 has debit from my axis bank account and transferred to [protected]@hdfcbank but not reached at my uts wallet. This is totally fraud pls refund my money rs 200. Contact me for more details or receipts [protected], [protected]

I ordered food on uber eats for ₹70. It asked me to put the cvv no and then finally the otp to carry forward with the transaction. After i put the otp and confirmed for my food a total of ₹399.98 was deducted from my account. I want this request to be processed as soon as possible with proper explanations as well as refund of my amount soon. The order was not placed in uber eats as well.

A person named rahul tripathy had called from the number : +91 [protected] for refunding my money which i had lost during uts transaction. He asked for my card details and transferred 730 rupees (I don't know why). He told the total money will be given back. But why did he ask card details?
I got my total uts payment transaction money refunded. But the 730 rupees is still gone.
Please help!

Sir I had initiated transction of transferring in uts R-WALLET on 18 Sept by using Google pay linked through icici bank.The amount of tra action is 1000.The UPI transction id of my transction is[protected].Google transction of google pay is CICAgKCGja7iGQ. My money from account is deducted but not transferred in R-wallet. Please solve the problem as soon as possible.

Bill payment of rs.2557.20 on september 13, 2019 towards (Zaak pay) has been debited from my account.
Payment id: [protected];
Consumer code: 23101_zp59268566ab49c_ ;
Bill reference information: zp59268566ab49c.

The tickets not got booked but i have been debited money so please kindly i request you to refund it.
Please make it refund asap.
Thankyou

I tried renewing by seasonal tickets. I lost rs 355 twice while booking season tickets via uts railway app. The service provided is unsatisfactory. When will the refund be credited to my account. The documents are given...

The upi transaction ids for the two are as given:
[protected]
[protected]

To: zaakpay
[protected]@hdfcbank

Now that i have lost another 730 rupees as zaakpay asked me to pay so using my card details. One mr. Rahul tripathy was the caller.
I need to get a total of 1440 rupees. (355+355+730). Please help!

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Zaakpay.com customer care
Zaakpay
Customer satisfaction rating: 10%
Submit a complaint 1028
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Zaakpay.com customer care
Zaakpay
Website: www.zaakpay.com
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8a, dda pocket 1, sector 7 dwarka
New delhi
New delhi district
Delhi
India - 110075

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Https://www.zaakpay.com/contactus

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Zaakpay.com complaints & reviews
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Zaakpay.com — zaakpay.com refund uts railway reservation payment failure
Prasad rawale on sep 17, 2019
I have been deducted with ₹300 (As 2 different values as, ₹200 & 100) with name as purchase at zaak e-payment services on 16th september 2019. For uts rwallet recharge.
But not credited in uts app. I used google pay service fir this.
Please refund me the value.
I have never used this zaakpay eservice before.
And i clearly shows seperately they have took first 200 and next deduction as ₹100 so please look into this issue and credit back my money...

Rs 200 deduction upi transaction id :[protected]

Rs 100 deduction upi transaction id...
Complaint comments read comments complaint category railways
Zaakpay.com — refund uts railway reservation payment failure
Akshay8168 on sep 16, 2019
I tried renewing by seasonal tickets. I lost rs 355 twice while booking season tickets via uts railway app. The service provided is unsatisfactory. When will the refund be credited to my account. The documents are given...

The upi transaction ids for the two are as given:
[protected]
[protected]

To: zaakpay
[protected]@hdfcbank

Addictional to that zaakpay asked me my card details and i had to send 730 rupees extra... Now i need to get 1440 rupees from zaakpay. Please help!

I have been deducted with ₹300 (As 2 different values as, ₹200 & 100) with name as purchase at zaak e-payment services on 16th september 2019. For uts rwallet recharge.
But not credited in uts app. I used google pay service fir this.
Please refund me the value.
I have never used this zaakpay eservice before.
And i clearly shows seperately they have took first 200 and next deduction as ₹100 so please look into this issue and credit back my money...

Rs 200 deduction upi transaction id :[protected]

Rs 100 deduction upi transaction id :[protected]

I tried renewing by seasonal tickets. I lost rs 355 twice while booking season tickets via uts railway app. The service provided is unsatisfactory. When will the refund be credited to my account. The documents are given...

The upi transaction ids for the two are as given:
[protected]
[protected]

To: zaakpay
[protected]@hdfcbank

Please do the needful.