Claimed

Zaakpay.com Complaints & Reviews

1
Updated: Feb 14, 2024
Complaints 1445
Resolved
140
Unresolved
1305
Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zaakpay.com reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
logesh91waran
from chennai, Tamil Nadu
Jul 1, 2022
Report
Copy

Address: 36/27 vaneeyar street,, 1st floor,, kaladipet,, chennai-600019

Please Unblock my Mobikwik Transaction blocked by Zaakpay
Zaakpay.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Irshadrather
    from Baramulla, Jammu and Kashmir
    Jul 1, 2022
    Report
    Copy

    Transaction failed because this card has been blocked by zaakpay
    Zaakpay.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shailesh925b
      Jun 29, 2022
      Resolved
      Report
      Copy
      Resolved

      IRCTC Refund Issue--Zaakpay

      Hi,
      I haven't got the refund amounts for two tickets the transaction date was 25th May 2022 I have raised a complaint many times but no answer.

      After complaining via twitter i got to know that IRCTC had already instructed Zaakpay for Refund but the same hasn't been processed yet from payment gateway, Its already a month passed still waiting for answer

      Hope so this will solve the issue....
      +1 photos
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      S
      shailesh925b
      Jun 29, 2022
      Resolved
      Report
      Copy
      Resolved

      Hi,
      I haven't got the refund amounts for two tickets the transaction date was 25th May 2022 I have raised a complaint many times but no answer.

      After complaining via twitter i got to know that IRCTC had already instructed Zaakpay for Refund but the same hasn't been processed yet from payment gateway, Its already a month passed still waiting for answer

      Hope so this will solve the issue.
      Jul 1, 2022
      Complaint marked as Resolved 
      Zaakpay.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        manishnitrkl
        from Navi Mumbai, Maharashtra
        Jun 28, 2022
        Report
        Copy

        Dear Team,
        I have done cancellation of Train Ticket on 31st May 2022 and refund has not credit as on date. IRCTC Customer Care team says that credit instructions have given to payment gateway i.e. ZAAKPAY.

        Details of Transactions are as follows:
        − Transaction id: [protected]
        − Refund Amount: 4, 005/-

        Screenshot of refund status at IRCTC app is attached.
        +1 photos
        Zaakpay.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lalit m bhatt
          from Haldwani, Uttarakhand
          Jun 27, 2022
          Report
          Copy

          Sir,
          Please unblocked my zip black card blocked by zaak pay

          Please short out my problem as soon as possible
          Zaakpay.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pekati
            from Hyderabad, Telangana
            Jun 25, 2022
            Report
            Copy

            Address: Amberpet Hyd-13

            Zip Black was Blocked
            Please
            Unblock the Black Card
            Zaakpay.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bijay kr sharma
              from Jharsuguda, Odisha
              Jun 24, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Pahadi mandir colony, Jharsuguda - 768202

              Sir,
              Pls find here the attachments, the proof of cancel tickets.Pls arrange to refund the said amount
              +4 photos
              Jul 5, 2022
              Complaint marked as Resolved 
              Problem solved. Thank you
              Zaakpay.com customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kadduu singh
                Jun 20, 2022
                Report
                Copy

                Address: Muktsar.rupana

                My mobikwik zip black card is blocked by zaakpay . I have facing some isuu to money transfer wallet to bank transfer .plzz unblock my card .mobile no.[protected]
                Zaakpay.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bini ammu
                  Jun 20, 2022
                  Report
                  Copy

                  My mobikwik credit card has been blocked by zaakpay without any reason. I had paid my emi before due date but still it had been blocked. So please unblock my card
                  Zaakpay.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mohit@jain
                    from Mumbai, Maharashtra
                    Jun 16, 2022
                    Report
                    Copy

                    Address: 49 sarawagi wada sikandrabad bulandshahr 203205

                    Dear Sir/Mam
                    maine ek ticket 4th june ko book kiya tha irctc ki website se jiska payment zaakpay gatway se kiya tha wating ticket cancel ho gya jiska refund irctc ne zaakpay ko kar diya hai, but aapki side se mujhe abhi tk refund nhi mila hai zaakpay trancation id[protected]igansaptv ye hai or irctc refund id is[protected] ye hai jisme 2110 rs ka refund hai plz mere paise ko refund kare
                    mohit jain
                    [protected]
                    Zaakpay.com customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pahuja harish
                      Jun 7, 2022
                      Report
                      Copy

                      Address: Shalimar garden main sahibabad gaziabad

                      Please unblock my zip pay card linked to mobile no [protected] my card no is [protected]
                      Zaakpay.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Krishnaprasad Kadangote
                        Jun 2, 2022
                        Report
                        Copy

                        Address: KRISHNAKRUPA NEAR KALARIKKAL TEMPLE, THOTTAKKARA POST

                        Good Morning sir,

                        Actually I booked a train on 22/05/2022 through IRCTC Zaakpay payment gateway journey date 26.05.2022 from Shornur (SRR) to Kalyan (KYN) on LTT Garibh Rath train Class 3 AC on that time W/L seats are available and booked. unfortunately an amount of Rs2327.20 has been deducted from my account and I could not received any kind of notification like booked ticket screen or text message on my mobile or eticket to my registered mail. Also I didn't received any information from IRCTC and Zaakpayment regarding that transaction was unsuccessful. Repeat of my mail I received aninformation from IRCTC stating that TXN [protected] was a settlement-failed transaction for which no amount was debited towards IRCTC. I checked with my Bank Axis Bank Limited Ottapalam Brach they said the amount is successfully credited to Zaakpay. So request you to please check from your end immediately and make a refund as early as possible.

                        Yours Faithfully

                        Krishnaprasad
                        [protected]
                        +2 photos
                        Zaakpay.com customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shiv_pg2003
                          Jun 1, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I tried to book a tatkal ticket on May 21st 2022 for May 22nd 2022 using the Zaakpay payment gateway. The ticket did not get booked and an amount of Rs 6027.20 was deducted from my netbanking in the name of ZAAKINDIANRAILWAY. I have still not received the refund for the failed ticket since it has been close to 10 days. Requesting to help me get back my refund as i have not been able to contact them neither have i received any response from them
                          +1 photos
                          Jun 11, 2022
                          Complaint marked as Resolved 
                          I have received the refund...Thanks for the support
                          Zaakpay.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RockySanu
                            May 24, 2022
                            Report
                            Copy

                            I tried booking IRCTC ticket via zaakpay but transaction git declined and amount was deducted from my account.

                            I also talked to IRCTC customer care they replied they has return same amount to zaakpay.

                            Now zaakpay Is not giving Refund amount or delaying purposely or not IDK.

                            Here is my transaction I'd For Reference.

                            Transaction Id: [protected]
                            Transaction Id: [protected]
                            Zaakpay.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mirza tajuddin Baig
                              May 18, 2022
                              Report
                              Copy

                              I was trying to book the tickets from IRCTC but it was not booked but amount has been debited from my credit card on 7th May 2022. IRCTC has initiated the refund and it was with zaakpay to refund it into my credit card, but still not received.
                              +1 photos
                              Zaakpay.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sameer Jangra
                                May 13, 2022
                                Report
                                Copy

                                Address: Vpo Dhani Ishar Fatehabad Haryana

                                I did 2 transaction on 1st of may by mobikiwik to zaakpay. Payment deducted from my account and it was not successful. I have contacted many time to mobikiwik team but no sufficient solution receive from the team they always saying please wait
                                Its totally fraud
                                Zaakpay.com customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pushpendrakumar75
                                  May 13, 2022
                                  Report
                                  Copy

                                  American express credit card through mobikwik wallet. It always shows that the card is blocked by zaakpay. let me know the reason...
                                  Zaakpay.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ajith73
                                    from Chennai, Tamil Nadu
                                    May 10, 2022
                                    Report
                                    Copy

                                    Address: Kambar street , kolapakkam, Kolapakkam, vandalru

                                    Hi sir
                                    I transfer failure but debited from my amount 5 time same problem total amount 5200 he said 7 to 10 days refund told but 15 day's completed no response
                                    +5 photos
                                    Zaakpay.com customer support has been notified about the posted complaint.
                                    May 10, 2022
                                    Updated by Ajith73
                                    Zaakpay no response
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Meena Ammu
                                      May 1, 2022
                                      Report
                                      Copy

                                      Hi,

                                      I booked irctc ticket on 20 Apr 2022

                                      My amount is deducted from ICICI Bank 3210.40 and Rs 99 service charge but my ticket is not booked

                                      And till date i didn't receive the refund yet

                                      Trans ID [protected]

                                      Trans Date 20 Apr 2022

                                      Please see the attach file for ur reference.
                                      +1 photos
                                      Zaakpay.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit