Zaakpay.com Complaints & Reviews

Address: Ranchi, Jharkhand, 834003

I cancelled my ticket on 25 sep 2018 which have
Pnr no = [protected]
Transation id = [protected]
Refund id. = [protected]

And another ticket which have
Pnr no = [protected]
Transation id = [protected]
Refund id = [protected]
But till now i didn't get my money in my account.
Please take a review and credit my refund amount.
Thank you

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D

dilippatidarwipro

from Khed, Maharashtra

Oct 10, 2018

Dear Sir,

I had had canceled an IRCTC ticket and amount has been refunded to Zaakpay PG on 5th OCT 2018. It's been almost 5 days gone and Zaakpay didn't refund the amount in my HDFC bank account.
Cancellation/Refund ID: [protected]

irctc cancellation amount refund - Comment #3234136 - Image #0

irctc cancellation amount refund - Comment #3234136 - Image #1

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dilippatidarwipro's reply, Oct 10, 2018

Thanks for the quick action. I have received my refunded amount back in my account today.

A

anirudhplat

from Gurgaon, Haryana

Oct 10, 2018

I have paid using upi for this order the amount has been deducted from my account but its not reflected there reference attached in photos please resolve i have last day of payment

irctc cancellation amount refund - Comment #3234213 - Image #0

irctc cancellation amount refund - Comment #3234213 - Image #1

irctc cancellation amount refund - Comment #3234213 - Image #2

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K

kartik5227

from Darbhanga, Bihar

Oct 10, 2018

I have paid 3564 Rs to kreditbee on[protected].amount debited from my account but not credited either kreditbee or myself account. Please refund my amount in my account.i have to suffer more and more.so please resolve my account balance

irctc cancellation amount refund - Comment #3234223 - Image #0

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J

Jagdishgupta

from Siliguri, West Bengal

Oct 10, 2018

Dear sir
My account 1302r debited but not
Pay my electric bill. Movikwik app
Please help

irctc cancellation amount refund - Comment #3234304 - Image #0

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D

diljan

from Hyderabad, Telangana

Oct 13, 2018

Dear Sir,

I had canceled an IRCTC ticket and amount has been refunded to Zaakpay PG on 11th OCT 2018. It's been almost 2 days gone and Zaakpay didn't refund the amount in my bank account.

irctc cancellation amount refund - Comment #3238915 - Image #0

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D

diljan

from Hyderabad, Telangana

Oct 13, 2018

Dear Sir,

I had canceled an IRCTC ticket and amount has been refunded to Zaakpay PG on 11th OCT 2018. It's been almost 2 days gone and Zaakpay didn't refund the amount in my bank account

irctc cancellation amount refund - Comment #3238919 - Image #0

irctc cancellation amount refund - Comment #3238919 - Image #1

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Address: West Tripura, Tripura, 799003

Somedays ago i was credited loan in kreditbee apps through my mobile phone. But it's loan repayment date is over. So kreditbee call me again and again for repayment their loan.. And the main fact is there payment gateway is mobikwik zaakpay payment gateway.. When i transfer my money from my account to kreditbee account then it's transfr from my account but it's approval time show money transfer is failed.. So plzz take this issue and help me

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M

mk00

from Udaipur, Rajasthan

Oct 10, 2018

My amount was not refunded on my account on cancellation of irctc ticket

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A

Ashok Gawade

from Mumbai, Maharashtra

Oct 10, 2018

I have cancelled my ticket which was booked through Zaakpay . IRCTC created the refund amount RS 1010/- to Zaakpay on 17th September 2018 but till now I have not received that amount.The details are as follows.
Pnr[protected] trn [protected]
Bank ref trn no ZP573c833e0923e
Amount 1010/-.

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I have booked rly. Ticket on 28.09.2018 through irctc app vide pnr no [protected] i have paid through ubi debit card. Due to waiting list my rly ticketc cancelled. Irctc informed me that my amount has been refunded on 30.10.2017 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 30.10.2018
Refund amt 3900

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R

Rajeev211165

from Kota, Rajasthan

Oct 10, 2018

IRCTC cancellation ID [protected] dt 01 oct 2018
PNR [protected]
KYN to BKN
booking amount 8375/- refund amount 7425/-
reference no ZP570013e05ae3rd

but not transfer money in my account till date
payment was made via PNB Credit card

refund not credited back in bank account - Comment #3234084 - Image #0

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A

anis7070

from Mumbai, Maharashtra

Oct 10, 2018

Pnr.n.[protected]. pleese rifand send my acount.
Note.bed sarvis Zaakpay PG

refund not credited back in bank account - Comment #3234087 - Image #0

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R

roopesh7787

from Hyderabad, Telangana

Oct 10, 2018

Transection Id :MK[protected] have paid by Mobikwik to Zaakpay for my electricity bill to Apspdcl of Rs. 970
Amount deducted from my a/c but the transaction Was Cancelled But Amount Not Refund to My Bank Pls Check The Transection[protected]:31pm Transection Id :MK[protected]

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Respected sir,
I booked a ticket through irctc app by using paytm debit card on 22 sept, 18 for the journey date of 16 oct, 18 amounting rs 265.
On 3 rd oct i cancelled the ticket. And till now i haven't received my refund. I got a mail from irctc about my refund that it is refunded but i didn't get that.
Mail shows that you have refunded through zaakpay

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Address: Krishna, Andhra Pradesh

Website: Zaakpay

I have try to book tatkal ticket in irctc but due to some error ticket has not been book but amount of 415rs has been deducted from my indian bank account.In irctc it was saying that amount has been refunded to zaakpay bank.kindly refund my amount quickly it was already 20day till now and i am complaining this 2time but it was still not resolved...Resolve it quickly
Transaction id-[protected]
Booking date-15-sep-2018
Refund amount-415
Payment status-failed

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Website: Zaakpay@icici (mobikwik)

I am Alok Ranjan and i have an issue regarding flash cash repayment i have already paid loan account of ₹8790.36 on 2nd of OctOctober since 6th of October was the last date through upi by mobikwik but still in the flash cash app it is showing that i have not repayed my loan amount. I am very frustrated by this either you should return my money to my bank account my upi id is [protected]@upi as soon as possible or i will have to file a FIR for the fraud which you are doing my email id is [protected]@gmail.com my phone no. is [protected]

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Address: Sonbhadra, Uttar Pradesh, 327007

I have paid by mobikwik to zaakpay for my electricity bill to kota electricity distribution ltd. Wide k. No.[protected] of rs. 1012/- dt. 04.10.2018. Amount deducted from my a/c but not deposit in kedl a/c on till date.

This transaction made by debit card.
Order id: 5776307f5004b

Kindly refund the same amount in my bank of india a/c.

Thanks
Narpat singh
Mob. [protected]

Zaakpay.com customer support has been notified about the posted complaint.

Oct 10, 2018

Updated by Narpatkota Kindly resolve my matter.

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Address: Aurangabad, Maharashtra, 431001

Sir/madam, i had a loan from kreditbe loan amount i had to paid 3854.98 through upi via mobikwik zaakpay. Amount has been debited from my account but not received in kreditbe account. Today is my due date. Kindly resolve my issue soon. I am eagerly waiting. For your response
Transcation id[[protected]]
Date - 25/09/2018
Please kindly resolve my issue soon...

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Oct 5, 2018

Complaint marked as Resolved

[email protected]

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Imade a loan repayment of ₹8790.36 through upi with transaction id[protected] of mobikwik zakpay @icici but still it is showing that i have to repay the loan amount.And the money has been deducted from my bank account so i would request you to solve my problem as soon as possible.Either my money should be returned or the loan repayment should be done as soon as possible and the status should be updated as well.

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Address: Hyderabad, Andhra Pradesh, 500040

Website: www.flashcashloans.com

I am gollaapally vignesh from hyderabad my problem is my repayment issue i am paid in zaakpay o[censored]pi process to flash cash app but not repaid tell flash cash company customer calling ur not paid telling i am paid that amount of 8790.36 in upi pay of mobiwik in zaakpay process my amount debited in my id successful paid that amount to flash cash but in flash cash not refreshing repayment system i will case in police station and court to zaakpay o[censored]

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Oct 04, 2018

Updated by Vignesh Kumar G Flash Cash repayment of amount debited from account but not paid of flash cash telling not paid I paid from you of tez and request of mobiwik of zaakpay successful paid that company flash cash was telling till now not paid I am paid on 2nd October by GOOGLE PAY OF TEZ by UPI Transcation by mobiwik of zaakpay request o[censored]PI process i Paid my amount of rs 8790.36

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Address: 487221

Website: Zekpay payment gateway

I have book a ticket from irctc app and use zekpay pg for transation on 12 aug 2018
And book ticket for 13 aug 2018
Pnr no. [protected]
And from irctc helpline they are saying that the amount of rs 1020 is refund from there on 16 aug 2018 but in my bank account no amount is added of refund my bank manger is giving conformation that no amount is credited till today
And irctc provided some detail about refund like
Pnr no. [protected]
Transation id . [protected]
Refunded amount . 1020
Status . Refunded
Settlement id . [protected]
Refund date .. 16 aug 2018
Remark . Refund for cancellation
Bank rfnd txn id . ZP5733d458627c3

When irctc refunded my money my are u not refunding my money
I am dissatified with ur services
No helpline no.
No contract no. Avilable in ur side
Very third class service provided by u
Please settle my transation fast

Zaakpay.com customer support has been notified about the posted complaint.

Oct 04, 2018

Updated by Akash6647 Complaint not solved

Oct 06, 2018

Updated by Akash6647 Not solved

Oct 06, 2018

Updated by Akash6647 Bad service

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S

[email protected]

from Bengaluru, Karnataka

Oct 4, 2018

I have tried to pay my kreditbee payment...it is 5086...it got deduct from my account but not get updated in app...i need refund my money back to my account

irctc ticket cancel amount not refunded by zebpay - Comment #3229400 - Image #0

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Address: 487221

Website: Irctc Zaakpay pg

I have book a ticket from irctc app and use zaakpay pg for transation on 12 aug 2018
And book ticket for 13 aug 2018
Pnr no. [protected]
And from irctc helpline they are saying that the amount of rs 1020 is refund from there on 16 aug 2018 but in my bank account no amount is added of refund my bank manger is giving conformation that no amount is credited till today
And irctc provided some detail about refund like
Pnr no. [protected]
Transation id . [protected]
Refunded amount . 1020
Status . Refunded
Settlement id . [protected]
Refund date .. 16 aug 2018
Remark . Refund for cancellation
Bank rfnd txn id . ZP5733d458627c3

When irctc refunded my money my are u not refunding my money
I am dissatified with ur services
No helpline no.
No contract no. Avilable in ur side
Very third class service provided by u
Please settle my transation fast

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Oct 03, 2018

Updated by Akash6647 Complent not solved

Oct 03, 2018

Updated by Akash6647 Problem not solved .
How much time u take to solve my problem
Whether u r able to solve or not

Oct 04, 2018

Updated by Akash6647 Complent not solve

Oct 04, 2018

Updated by Akash6647 Not solved

Oct 04, 2018

Updated by Akash6647 I[censored] r not avil to solve the problem then i will complain this problem in consumer forum ...

Oct 04, 2018

Updated by Akash6647 Complaint not solved

Oct 06, 2018

Updated by Akash6647 Not solves

Oct 06, 2018

Updated by Akash6647 Not solved

Oct 06, 2018

Updated by Akash6647 Not solved very bad service

Oct 08, 2018

Updated by Akash6647 Not solved

Oct 10, 2018

Updated by Akash6647 Problem not solved very bad service
No helpline no.
No customer care

Oct 11, 2018

Updated by Akash6647 Problem not solved

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O

only knowledge

from Betma, Madhya Pradesh

Oct 4, 2018

Sir mera lone repayment nii hua hai mera balance transfer kar do or ABI balance transfer kar deja plz sir request kar rha hi mera paisa transfer kar deja plz

Aaaaaaaaaaààaaàaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwaaaaassjduhdhsjdhdhdhfhdh...⇄

irctc ticket cancel amount not refunded - Comment #3229414 - Image #0

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P

punu1998

from Chandigarh, Chandigarh

Oct 4, 2018

MY 2 PNRs [protected] and [protected] are cancelled on dated[protected] and refund for this has been initiated on[protected] but it in not credited in my bank account till now. Period of 6-7 days has also been passed.
please help me

regards

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A

anis7070

from Mumbai, Maharashtra

Oct 9, 2018

Pleese send my rifand my account.no risiv my rifand

irctc ticket cancel amount not refunded - Comment #3233043 - Image #0

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Address: Bangalore, Karnataka, 560034

Website: onlinebooksstore.in

Hi i am rithesh retnakaran ordered a book called gems from a website called onlinebooksstore.com the payment gateway is yours and i have not received my product they keep showing processing i would like a refund. My order id is[protected] please look into this as soon as possible. The website email is [protected]@onlinebooksstore.in.
Please contact me via email at [protected]@yahoo.com

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Shashikant Mokkarala

from Munnar, Kerala

Oct 4, 2018

I had made an IRCTC transaction using your gateway. Later i had to cancel the ticket for which the refund amount was 1900. The status in IRCTC is "Refunded". But i donl not see the reflected amount in my account.

online bookstore - Comment #3229389 - Image #0

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Address: Narsinghpur, Madhya Pradesh, 487221

Website: Zeekpay.com

Actually sir some days before i done ticket from irctc and it got cancelled due to waiting and 1020 rs refund was still not process it got stucked by zeekpay gateway payment.. Refund txn id zp5733d458627c3 pnr no. [protected] settlement i'd [protected]... Actual refund date 16/08/2018.. Refund for cancellation... Txn i'd [protected].. Still i didn't received my refund i was processed by irctc but yet not received in my bank account...

Zaakpay.com customer support has been notified about the posted complaint.

Oct 05, 2018

Updated by Kartik Kaurav Not solved

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I have made ticket booking in irctc takkal for ₹1331.8. Payment done and amount debited from my account. But no response like any notification. Ticket not booked and i didn't get any message regarding refund. I tried for 2 hours to contact the customer care no +[protected] and two more number but not available.
For reference. Id (Zp5772422eafb16)
Hello! Your a/c no has been debited by rs. 1331.8 on 01oct18. Info: inb/[protected]/zaak epayment services pvt.

Kindly do the needful.

Oct 8, 2018

Complaint marked as Resolved

No communication from company but amount credited to my account

Zaakpay.com customer support has been notified about the posted complaint.

Oct 05, 2018

Updated by Selva Jayanth In irctc, it is showing amount sent to bank but still I didn't get any response from your side.

Oct 06, 2018

Updated by Selva Jayanth In irctc status showing as Amount sent to zaakpay pg. But zaakpay still not refunded . if I didn't get my money soon, I will register complaint in consumer court as well as in social media also. I don't know How many people have been cheeted by you.

Oct 08, 2018

Updated by Selva Jayanth Amount refunded. Thank you

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I made payment of rs. 8640 on 20th sep 2018 through upi reference number[protected] towards my flashcash account... Request you to update my payment to flashcash as soon as possible as in flash cash application it still shows as i haven't made payment.. It have been more than 10 days and i'm unable to find any solution from flashcash... Request you to resolve my issue as soon as possible..

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Dear sir/mam,.
I was booking train ticket on irctc app on 30/09/2019. I paid through mobiquick app from my sbi account and money deducted from my account but due to some reasons ticket was not booked. The money is not refunded and the cause for failure is showing no response from bank and bank name is showing zaakpay pg. My transaction id. On sbi is[protected] and on irctc app is [protected]. My email id is [protected]@gmail.com.
So please refund my money back rs.422.72 as soon as possible.

Yours sincerely,
Akhil kumar

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Akhil Kumar Sachan

from Kanpur, Uttar Pradesh

Oct 2, 2018

I am attaching the screenshot of the latest status on IRCTC...It is showing that money is refunded, but it is not showing in my sbi account...

money deducted but train ticket was not booked - Comment #3228001 - Image #0

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Address: 400104

I have cancelled my ticket on 15th on September 2018. The refund shows that it has been credited to Zaakpay pg amount is Rs 1010/- .
PNR no [protected]
Transaction I'd [protected]
Bank refund trn I'd ZP573c833e0923e
My name is Ashok B Gawade while booking ticket I have made the payment through SBI net banking.
PL look into the matter and do the needful.
Thanks.

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S

sridhar005

from Chennai, Tamil Nadu

Oct 2, 2018

Your order # ZP576b1d3e3b062 is Awaited .

Payment Reference no:[protected]
You may use this number for any future communications.

Go back to https://api.zaakpay.com

PLZ CALL ME [protected]

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My MobiKwik debt card is not working. Show the massage card is blocked by zaakpay. Why showing this type of massage. . Some is working and some time the same is not working properly please solve the problem is blocked by you my MobiKwik debt card.
Please solve my problem as soon as possible quickly I have money in my MobiKwik wallet to purchase something...

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20 Comments

Hi Zaakpay,

I made payment of Rs 8130.98 on[protected] with trasaction ID ICIf7ecb2298a1c4a2eaf29d0c9a5ddc6b6 to UPI ID [protected]@icici for paying the loan on Kreditbee app using mobiwik payment gateway. But before the payment got confirmed, the page timed out but money got deducted from my account. Please kindly initiate refund for the same.

Thanks and regards,
Mithun
[protected]@gmail.com

Zaakpay.com customer support has been notified about the posted complaint.

Oct 09, 2018

Updated by Mithun770 HI,

I recieved an email from pg.[protected]@mobiwik.com regarding initiation of refund on[protected]. But still no refund recieved after one week. Please kindly do needful to initiate refund at the earliest.

Regards,
Mithun

Dec 06, 2018

Updated by Mithun770 Hi,

I still haven't received the refund of Rs. 8130.98. Please kindly arrange to initiate the refund.

Regards,
Mithun

Zaakpay.com Complaints & Reviews

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Zaakpay.com reviews & complaints page 39

irctc cancellation amount refund

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money deducted from my account but not add in kreditbee account

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refund not credited back in bank account

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refund not received in my account

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amount not refunded to my bank

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flash cash loan repayment not happening

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refund of rs. 1012

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money not credit to my account

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flash cash loan repayment

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bill payment of flash cash

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irctc ticket cancel amount not refunded by zebpay

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irctc ticket cancel amount not refunded

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online bookstore

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irctc pnr 6418363075

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irctc tatkal booking amount deducted

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flashcah payment - upi ref no. 826314934119

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money deducted but train ticket was not booked

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irctc refund not received by me

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my mobikwik debit card is blocked by you

transaction timeout but money deducted

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