| Address: 406, Dakshinayan Apartment, Sector 4, Dwarka, New Delhi, Delhi, India, 110078 | | Website: zaavio.com/pages/about-us |
I placed an order on zaavio.com of Posture Corrector through Cash on Delivery. They confirmed the Order on email on 7th April 2021 (through Zaavio.® [protected]@zaavio.com via shopifyemail.com) stating-
"ORDER 14323
Thank you for your purchase!
Hi Avishek, we're getting your order ready to be shipped. We will notify you when it has been sent."
I received the order on 13th June 2021 but the product I got is not the one I have ordered for. Also, the colour is something which is for women.
I tried to find contact details on their website but strangely they mentioned no phone number, no address, no email id but only [protected]@zaavio.com.
I mailed on this Id for the return of the product and refund but did not receive any response.
I have tried to search for their contact details on various platforms but they provide none.
The item they sent is of no use to me. I expect its return and refund of the amount I paid. Was this information helpful? | 
IMMEDIATE ACTION REQUIRED:
Please email us at: [protected]@zaavio.com
Subject line: "URGENT PRIORITY REFUND - [Your Order Number]"
Include: Your order details, issue description, and preferred resolution
We will respond within 24 hours and process refunds/replacements within 48 hours.
IMPORTANT CLARIFICATION:
✅ LEGITIMATE sites: zaavio.com and zaavio.co
❌ FRAUD sites: zaavio.in, zaav.io, and other variations (NOT us - impersonators - we've reported to cybercrime authorities.) Please verify domain before future orders.
We've made significant improvements to our customer service and logistics systems. We're committed to making this right.
- Zaavio
[protected]@zaavio.com