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Zaavio Complaints & Reviews

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Sinyo Shirik
Aug 3, 2021
Jan 1, 2026
This thread was updated on Jan 1, 2026
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Website: zaavio.com

I ordered a safety shoes with a steel protection on top of the shoes but I get a very cheap shoes that is of no use, without steel protection, in simple words, this company is a fraud.

I tried to return the shoes but they don't have costomer service numbers on their website. They have provided a mail address and mentioned that we have to send mail to this ID for return and refund, I tried many times but there is no response till date. I'm sure I'm not the first one who have being cheated by them. This kind of fraud company should be punished.
We sincerely apologize for your experience. This is unacceptable and we take full responsibility.

IMMEDIATE ACTION REQUIRED:
Please email us at: [protected]@zaavio.com
Subject line: "URGENT PRIORITY REFUND - [Your Order Number]"
Include: Your order details, issue description, and preferred resolution

We will respond within 24 hours and process refunds/replacements within 48 hours.

IMPORTANT CLARIFICATION:
✅ LEGITIMATE sites: zaavio.com and zaavio.co
❌ FRAUD sites: zaavio.in, zaav.io, and other variations (NOT us - impersonators - we've reported to cybercrime authorities.) Please verify domain before future orders.

We've made significant improvements to our customer service and logistics systems. We're committed to making this right.

- Zaavio
[protected]@zaavio.com
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    Address: zaavio.com
    Website: zaavio.com

    I received the order on 2nd july 2021 but the shoes do not have Premium steel toe guard (without which the safety shoes have no purpose).

    Order dispatched: Your order of Elegant Black M... placed on Hourglassify Com's is shipped through Delhivery courier partner.

    1820 is your delivery code for Zaavio® (Elegant Black Mesh So) package (AWB[protected]. Share with delivery agent only. Pay via UPI/Cards. - DELHIVERY

    I tried to find contact details on their website but strangely they mentioned no phone number, no address, no email id but only [protected]@zaavio.com.

    I mailed on this Id for the return of the product and refund but did not receive any response.

    I have tried to search for their contact details on various platforms but they provide none.

    The item they sent is of no use to me. I expect its return and refund of the amount I paid
    I received the order on 13 August 2021butthe shoes do not have premium steel toe

    .
    The item sent
    The item is
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      avishek banerjee001
      Jun 13, 2021
      Jan 1, 2026
      This thread was updated on Jan 1, 2026
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      Posture Corrector that I bought from Zaavio

      Address: 406, Dakshinayan Apartment, Sector 4, Dwarka, New Delhi, Delhi, India, 110078
      Website: zaavio.com/pages/about-us

      I placed an order on zaavio.com of Posture Corrector through Cash on Delivery. They confirmed the Order on email on 7th April 2021 (through Zaavio.® [protected]@zaavio.com via shopifyemail.com) stating-
      "ORDER 14323
      Thank you for your purchase!
      Hi Avishek, we're getting your order ready to be shipped. We will notify you when it has been sent."

      I received the order on 13th June 2021 but the product I got...
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      Sunny707
      Apr 14, 2021
      Jan 1, 2026
      This thread was updated on Jan 1, 2026
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      Unethical behaviour - no return/ refund

      Website: zaavio.com

      I placed an order on zaavio.com of safety shoes - Neotough™ Air UK10 through Cash on Delivery. They confirmed the Order on email on 7th April 2021 (through Zaavio.® [protected]@zaavio.com via shopifyemail.com) stating-
      "ORDER 68067
      Thank you for your purchase!
      Hi Sunny, we're getting your order ready to be shipped. We will notify you when it has been sent."

      I received the order on 10th April 2021 but the shoes...
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