Zara — I have paid twice for the same order

Address:Ashoka Imperial 301, Ramkrushna Society opp BSNL Tower
Website:Zara.com

I have paid and amount of 14040 to zara on 8th may 2021 twice and both times it got deducted from my account but they received only once, where is my another 14040 rupees inpid through phone pay and the bank says i hv not got it back in my account yet please help me as citrus says they refunded it on 22nd june 2021 to my account but i have not recieved it please help me i am struggling from 2 months for my money ☹️
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have you recieved back your money? i am also facing the exact situation .. my money was cut twice

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    Ashoka Imperial 301, Ramkrushna Society opp BSNL Tower
    India
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