| Address: | Ambience mall gurugram | | Website: | Zara.in |
I bought a cardigan from zara ambience mall gurugram but i didn't like the material because when i reached home i saw their was lint over its back. Due to its dark colour i didn't realise it while purchasing.
So i decided to return it and they said it has lint on it we can't exchange or give refund for it.
Then i saw same items in different colors in the store they also have lint but they are not ready to accept even after seeing with their own eyes.
the item available in the store are in same condition.
Not only this staff on their return/exchange counter was completely mannerless dont know how to talk. And i am not the only one there are few more customers who are complaining against staff but all they did was apologising from one customer and repeating this stupid behaviour with another and again apologising for the same. Was this information helpful? | 
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