Zara India — Damaged Product did not pick the product for return

Address:India
Website:www.zara.com/in/en/help

This experience with Zara has been so frustrating, i cant even get myself to begin writing. I have called the cx support messaged emailed them multiple times over a period of one month and I don't have anything other than fake promises of 24 to 48 hours of pick up. I have a 2 year old at home and this is the last thing I want.
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