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Hi,
I'm facing the same issue with Zara. I returned 5 items to zara and they were picked up by Ecom express and delivered to the zara warehouse on 14 December. But Zara is denying that they have received the products and are not giving me the refund.
Can you please suggest a way to file a consumer case against zara? Or any other way in which I can get my refund back? Because this is absolute cheating and zara anyway has an extremely bad customer support network. Not able to voice and escalate my concern. Please help out.
Regards,
Aishwarya
I'm facing the same issue with Zara. I returned 5 items to zara and they were picked up by Ecom express and delivered to the zara warehouse on 14 December. But Zara is denying that they have received the products and are not giving me the refund.
Can you please suggest a way to file a consumer case against zara? Or any other way in which I can get my refund back? Because this is absolute cheating and zara anyway has an extremely bad customer support network. Not able to voice and escalate my concern. Please help out.
Regards,
Aishwarya
Hey i m facing kind of same issue even after viewing i makes pickup partner check the item with image of product on zara app he confirmed and then he take the product ..still after 6 days there is no mail from zara
I'm facing the same issue with Zara. I returned 5 items to zara and they were picked up by Ecom express and delivered to the zara warehouse on 14 December. But Zara is denying that they have received the products and are not giving me the refund.
Can you please suggest a way to file a consumer case against zara? Or any other way in which I can get my refund back? Because this is absolute cheating and zara anyway has an extremely bad customer support network. Not able to voice and escalate my concern. Please help out.
Regards,
Aishwarya