Zara — Payment done but Order cancelled

I was purchasing zara bag and waist leggings online through Zara website.I chose an option to pay through sbi netbanking. They redirected me to citrus solutions merchant to continue my payment. I made payment through my netbanking .My money 2970 got deducted from my account . Initially on the citrus solutions merchant site it was showing payment successful but in the Zara website it was shows payment pending. Now it's showing order cancelled.
Kindly refund my money and resolve my issue as soon as possible.